The selected trace cannot be found

Elastic Stack Elasticsearch
1

Help me solve the APM problem The selected trace cannot be found . Now I access the Kibana UI: Observability -> APM->Services -> name service . so this I see Transactions and error as pictured. Please help me quickly. Thanks a lot

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image1888×769 64 KB

2

Hi @hailinux Welcome to the community.

Couple questions.

What version of elastic stack are you on?

Any recent upgrades?

What is your collection agent? Are you using legacy elastic agent or OTEL?

3

Hi @stephenb
Now I'm using version:

Elasticsearch: 8.12.2

Kibana: 8.12.2

Fleetserver: 8.12.2

APM server: 8.12.2

And I have not taken any action to update to the new version

4

That's a very old version...

At a minimum I would get to the latest 8.19.x

I remember some bugs having to do with that at one point

5

So I have to upgrade version to 8.19.x !