Topbeat index not found

Hello,

I'm using the 14 day Elastic Cloud free trial and I'm trying to monitor a remote server using Kibana + Topbeat.
Since the Topbeat dashboard was not included by default in Kibana, I loaded them in using the official guide: https://www.elastic.co/guide/en/beats/libbeat/1.2/load-kibana-dashboards.html
Also, as per official Topbeat guide, I uploaded the Topbeat template as described here: https://www.elastic.co/guide/en/beats/topbeat/current/topbeat-template.html
I installed and configured Topbeat service on a server running Windows Server 2008 R2. In the 'topbeat.yml' file the index name is left as default (topbeat) and default template path.

After all these steps I expected to see the Topbeat dashboard in Kibana showing information about my server but I receive the following error when loading the dashboard:
Visualize: [index_not_found_exception] no such index, with: {"index":"[topbeat-*]"}

If I run Topbeat from the command line I see the following logs:
PS D:\topbeat> .\topbeat.exe -c topbeat.yml -e -v - d "*"
2016/08/25 14:55:35.392800 geolite.go:24: INFO GeoIP disabled: No paths were set under output.geoip.paths
2016/08/25 14:55:35.513800 outputs.go:126: INFO Activated elasticsearch as output plugin.
2016/08/25 14:55:35.515800 publish.go:288: INFO Publisher name: M20-EREGION
2016/08/25 14:55:35.526800 async.go:78: INFO Flush Interval set to: 1s
2016/08/25 14:55:35.528800 async.go:84: INFO Max Bulk Size set to: 50
2016/08/25 14:55:35.529800 beat.go:147: INFO Init Beat: topbeat; Version: 1.2.3
2016/08/25 14:55:35.532800 beat.go:173: INFO topbeat sucessfully setup. Start running.
2016/08/25 14:55:59.548800 single.go:126: INFO Connecting error publishing events (retrying): 404 Not Found
2016/08/25 14:55:59.549800 single.go:152: INFO send fail
2016/08/25 14:55:59.550800 single.go:159: INFO backoff retry: 1s
2016/08/25 14:56:00.566800 single.go:126: INFO Connecting error publishing events (retrying): 404 Not Found
2016/08/25 14:56:00.567800 single.go:152: INFO send fail
2016/08/25 14:56:00.567800 single.go:159: INFO backoff retry: 2s
2016/08/25 14:56:02.584800 single.go:126: INFO Connecting error publishing events (retrying): 404 Not Found

The topbeat.yml is configured to use the free trial cloud Elastic Search endpoint and the user/pass that I created it. I also tried specifing the elasticsearch host with http, https and no protocol altogheter and the result was the same.

Clearly, the Topbeat index is not defined in Kibana but I don't know why.
Can anyone help?

Thank you.

What does your configuration look like? Here's mine as an example.

  output: 
    elasticsearch: 
      protocol: https
      hosts: 
        - 'https://1111111111222222233333333333.us-east-1.aws.found.io:9243'
      username: myuser
      password: mysecret

The protocol line was commented, I uncommented it but still the same errors.
This is what the elasticsearch section in my topbeat.yml config file looks like now:

elasticsearch:
    hosts: ["https://REDACTED.eu-west-1.aws.found.io:9243"]

    protocol: "https"
    username: "myuser"
    password: "mysecret"

    template:
      path: "topbeat.template.json"
      overwrite: true

The elasticsearch host URL is the one specified in the Elastic Cloud Endpoints section.
The user I used is a user I created with the role admin. It is the same user that I successfully used for the basic auth when I uploaded the topbeat template and kibana dashboards.

That looks good to me. Could you post the whole config so I can make sure the indentation is correct everywhere. Also, here is my complete config and sample log output for comparison.

One notable change from yours is that I have uncommented the template name field. I think this is required, but not represented correctly in the docs (I opened an issue).

input:
  period: 10
  procs: [".*"]
  stats:
    system: true
    process: true
    filesystem: true
    cpu_per_core: false
output:
  elasticsearch:
    hosts: ["https://1111111111222222233333333333.us-east-1.aws.found.io:9243"]
    protocol: "https"
    username: "admin"
    password: "secret"
    template:
      name: "topbeat"
      path: "topbeat.template.json"
      overwrite: false
logging:
  to_files: true
  files:
    path: /var/log/topbeat
    name: topbeat.log
    rotateeverybytes: 10485760 # = 10MB
  selectors: ['*']
  level: debug

Notice in my logs (from version 1.2.3) there is debug indicating that it's communicating successfully to the ES server ("Ping status code: 200"). It seems odd that those lines are missing from yours.

2016/08/30 16:30:53.524582 beat.go:135: DBG  Initializing output plugins
2016/08/30 16:30:53.524624 geolite.go:24: INFO GeoIP disabled: No paths were set under output.geoip.paths
2016/08/30 16:30:53.524718 client.go:297: DBG  ES Ping(url=https://1111111111222222233333333333.us-east-1.aws.found.io:9243, timeout=1m30s)
2016/08/30 16:30:54.180677 client.go:306: DBG  Ping status code: 200
2016/08/30 16:30:54.180708 output.go:164: INFO Loading template enabled. Trying to load template: topbeat.template.json
2016/08/30 16:30:54.180722 client.go:325: DBG  HEAD https://1111111111222222233333333333.us-east-1.aws.found.io:9243/_template/topbeat <nil>
2016/08/30 16:30:54.203231 output.go:188: INFO Template already exists and will not be overwritten.
2016/08/30 16:30:54.203257 outputs.go:126: INFO Activated elasticsearch as output plugin.
2016/08/30 16:30:54.203281 publish.go:232: DBG  Create output worker
2016/08/30 16:30:54.203321 publish.go:274: DBG  No output is defined to store the topology. The server fields might not be filled.
2016/08/30 16:30:54.203364 publish.go:288: INFO Publisher name: macbook13.data.sr.local.crowbird.com
2016/08/30 16:30:54.203548 async.go:78: INFO Flush Interval set to: 1s
2016/08/30 16:30:54.203564 async.go:84: INFO Max Bulk Size set to: 50
2016/08/30 16:30:54.203574 async.go:92: DBG  create bulk processing worker (interval=1s, bulk size=50)
2016/08/30 16:30:54.203687 beat.go:147: INFO Init Beat: topbeat; Version: 1.2.3
2016/08/30 16:30:54.204366 topbeat.go:88: DBG  Init topbeat
2016/08/30 16:30:54.204410 topbeat.go:89: DBG  Follow processes [".*"]
2016/08/30 16:30:54.204424 topbeat.go:90: DBG  Period 10s
2016/08/30 16:30:54.204434 topbeat.go:91: DBG  System statistics true
2016/08/30 16:30:54.204443 topbeat.go:92: DBG  Process statistics true
2016/08/30 16:30:54.204452 topbeat.go:93: DBG  File system statistics true
2016/08/30 16:30:54.204461 topbeat.go:94: DBG  Cpu usage per core false
2016/08/30 16:30:54.204588 beat.go:173: INFO topbeat sucessfully setup. Start running.

Are you able to successfully run a command like:

curl -u admin:secret https://1111111111222222233333333333.eu-west-1.aws.found.io:9243/_cat/indices?v

I've edited your post to remove the URL, always good to make sure you don't share that :slight_smile:

I re-installed Topbeat from the ground up using the official guide, this time on C: partition instead of D: and modified the yml file to match yours and it works! The logs show that is communicating successfully with ES server and I see the data from the server in Kibana.

Thank you for your help.
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