Hi, some of my requests to /query_suggestion are returning a 500 error with the following message.
{"errors":["Internal server error. Please check your application server logs for more details and contact Elastic support if the problem persists"]}
Where do I find the application server logs and find out what the issue is? Most of the suggestions requests are successful and the errors seem to be happening whenever I query suggestions for a curated search. Any ideas?
For self-managed, you should find logs in the log directory of your Enterprise Search deploy.
If you're on Cloud, you can ship logs to a cluster through the Logs and metrics view in Cloud under a deployment. Alternatively, it might be easier to simply reach out to support at: https://cloud.elastic.co/help.
Finally, if you suspect the problem is specific to query suggestion requests on curations, we'd be happy to take a peek at your request details if you're willing to post more details about it here.
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