An internal server error occurred

[harsh25 (Harsh)]

Hi There,
We are getting internal error occurred for Kibana.
We are using elasticsearch-5.6.2
kibana-5.6.2-linux-x86_64

It running fine on test environment and we are getting issue on UAT environment. Not sure what exactly causing this issue.

PFB the Kibana error Logs
{"type":"error","@timestamp":"2019-01-09T10:45:06Z","tags":,"pid":106076,"level":"error","message":"Cannot provide statusCode or message with boom error","error":{"message":"Cannot provide statusCode or message with boom error","name":"Error","stack":"Error: Cannot provide statusCode or message with boom error\n at Object.exports.assert (/app/pkgs/kibana/kibana-5.6.2-linux-x86_64/node_modules/hoek/lib/index.js:736:11)\n at Object.exports.wrap (/app/pkgs/kibana/kibana-5.6.2-linux-x86_64/node_modules/boom/lib/index.js:96:10)\n at convertEsError (/app/pkgs/kibana/kibana-5.6.2-linux-x86_64/src/server/index_patterns/service/lib/errors.js:67:25)\n at /app/pkgs/kibana/kibana-5.6.2-linux-x86_64/src/server/index_patterns/service/lib/es_api.js:63:40\n at throw (native)\n at step (/app/pkgs/kibana/kibana-5.6.2-linux-x86_64/src/server/index_patterns/service/lib/es_api.js:74:191)\n at /app/pkgs/kibana/kibana-5.6.2-linux-x86_64/src/server/index_patterns/service/lib/es_api.js:74:402"},"url":{"protocol":null,"slashes":null,"auth":null,"host":null,"port":null,"hostname":null,"hash":null,"search":"?pattern=logstash-&meta_fields=%5B%22_source%22%2C%22_id%22%2C%22_type%22%2C%22_index%22%2C%22_score%22%5D","query":{"pattern":"logstash-","meta_fields":"["_source","_id","_type","_index","_score"]"},"pathname":"/api/index_patterns/_fields_for_wildcard","path":"/api/index_patterns/_fields_for_wildcard?pattern=logstash-&meta_fields=%5B%22_source%22%2C%22_id%22%2C%22_type%22%2C%22_index%22%2C%22_score%22%5D","href":"/api/index_patterns/_fields_for_wildcard?pattern=logstash-&meta_fields=%5B%22_source%22%2C%22_id%22%2C%22_type%22%2C%22_index%22%2C%22_score%22%5D"}}

[Aaron_Caldwell]

Hello Harsh,

It looks like this could be solved by upgrading to 5.6.3. I found this thread which identifies this same issue on your current version (5.6.2): https://github.com/elastic/kibana/issues/14021

Thanks,
Aaron

[harsh25 (Harsh)]

Hi Aaron,
Thanks for your reply. But as I said earlier, its working fine on the test environment with same version.
I have compared the configs and haven't found any difference on both environment.

Is any other thing I can check from my end?

[harsh25 (Harsh)]

Quick update, I found the issue. The x-pack plugin was not installed for Kibana. It was present for elastic.
Post installation the Internal server error gone.
https://www.elastic.co/guide/en/kibana/5.6/installing-xpack-kb.html

Thanks.