Hi @RuthGl,
I see your IP belongs to ASN AS24940 which I've had word from the team previously is already allowed. It looks like something else is potentially blocking traffic here.
There is a known issue covered in the topic thread update where customers using OVH in some regions, particularly Canada, have been blocked despite being allowed by our rules. Can you check if you have IPv6 enabled? I'm aware it doesn't look like you are using OVH.
Alternatively please send details of the artefact you are accessing or command you are trying to run along with a trace similar to this post.
Hope that helps!