Are you getting 403's when downloading? Please read here first

Hi @stashevvsky,

I've received word that the team have updated the rules to unblock your IP. Can you check and confirm you are able to download the artefacts?

It can take some time to propagate, but if you're still having issues in a couple of days do let us know.

Hi, @carly.richmond.
Getting 403 when trying to install via yum.

ip - 185.32.14.15

ip:
"185.32.14.15",
hostname:
"c2-185-32-14-15.elastic.cloud.ngn.com.tr",
city:
"Istanbul",
region:
"Istanbul",
country:
"TR",
loc:
"41.0138,28.9497",
org:
"AS201863 Star of Bosphorus Bilgi Teknolojiler San ve Tic A.S.",
postal:
"34096",
timezone:
"Europe/Istanbul",
asn:
Object,
asn:
"AS201863",
name:
"Star of Bosphorus Bilgi Teknolojiler San ve Tic A.S.",
domain:
"ngn.com.tr",
route:
"185.32.14.0/24",
type:
"hosting",
company:
Object,
name:
"Star of Bosphorus Bilgi Teknolojiler San ve Tic A.S.",
domain:
"ngn.com.tr",
type:
"hosting",
privacy:
Object,
vpn:
false,
proxy:
false,
tor:
false,
relay:
false,
hosting:
true,
service:
"",
abuse:
Object,
address:
"Buyukdere Cad. No:127 Astoria Kuleleri A Kule Kat 1 34394, 34394, ISTANBUL, TURKEY",
country:
"TR",
email:
"agursu@ngn.com.tr",
name:
"Abuse-C Role",
network:
"185.32.14.0/24",
phone:
"",```

Hi @Mustafa07,

Welcome! Thanks for raising your issue. I've passed on your request to the relevant team and will revert back when I have an update.

Please unlock our IP

# curl -qs ipinfo.io
{
  "ip": "195.135.252.242",
  "city": "Riga",
  "region": "Riga",
  "country": "LV",
  "loc": "56.9460,24.1059",
  "org": "AS42532 SIA VEESP",
  "postal": "LV-1011",
  "timezone": "Europe/Riga",
  "readme": "https://ipinfo.io/missingauth"
}

Hi @RomanAMBS,

Welcome! Is there a particular command you are running or artifact you are trying to download that is being blocked?

Hi @AIdaho, @Ammar_Abu_Qoura and @Mustafa07,

I've received confirmation that your IPs have now been unblocked. Can you retry?

Just a note that it can take a couple of days to propagate. If you are still having issues in a couple of days just let us know.

Hope that helps!

Thanks, it works now!

1 Like

Thank you, it works!

1 Like