Branding/customization in Elasticsearch Service (SaaS)

We are getting conflicting support information about the level of branding or customization available in the hosted Elasticsearch Service (Saas) in the Elastic Cloud. Has anyone been able to change the logos and overall menu colors in the kibana gui and kibana login pages? Now that authentication is default in 7.x, we'd like to update the logo on the login page. I can see extensive customizations that are possible if we were to use locally hosted Elasticsearch where we can ssh into the vm, but in the ElasticSearch service (SaaS) it is clear from support communications that we can not ssh into the Elasticsearch service hosted by Elastic. How are users customizing css and logos in the Elasticsearch service? Does that make sense?

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