There's lots of things that might cause this, and it's not clear from your post exactly how you upgraded and what settings you are running with.
Regarding your upgrade:
- How did you perform your upgrade?
- Are you using the same data directory as you used on 6.2.4?
- Did you change any configuration?
Can you connect to the Elasticsearch server using curl (or a similar tool)?
- Does
curl -uelastic http://localhost:9200/work?
Check GET /_xpack on your elasticsearch server.
- what license type is it reporting?
- what does it report for the
enabled&allowedstates on the security feature?