We are using Elastic Cloud on GCP and we cannot access the management console for any of our deployments. Each one results in a "connection reset" error in the web browser. Additionally, our terraform runner cannot access the management APIs.
Is there something going on?
Hi @Tommy_Romano Welcome to the community and thanks for using Elastic Cloud
I do not see any issues / incident logs for today on Elastic Cloud.
Are you are saying you can not access
If you can you should open a support ticket if the issue is accessing individual deployments
We do not have a support tier, so we are unable to open a ticket.
To be specific, we saw the following issues:
- We got
context deadline exceeded errors when querying
- We could access https://cloud.elastic.co, but if we clicked on "Manage" on any of the deployments, the linked console would never load.
- We could not access the Kibana dashboard by clicking on the deployment name - it would immediately result in a "connection reset" error
All these issues seem to have resolved on their own (we didn't do anything except wait), but we had these errors across all 3 of our deployments for around 20-30 minutes
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