ECE Fundamentals Lab 2 Step 4 - Access Cloud UI Error

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When I attempt to access the Cloud UI externally after setup it fails for both http/https.

Access via the terminal on localhost addresses (name/IP) work fine/index.html is accessible.

Access via Browser on Public DNS address http reports "Connection reset by peer" or "Secure Connection Failed"

Please help!

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Hi @reuben.james ,

Here's a few things you can try:

  • Validate using the "Machine Info" menu option that you're connecting to the correct machine.
  • Explicitly type http:// at the beginning of the URL in the location bar when connecting to port 12400, or https:// when connecting to port 12443.
  • When connecting with HTTPS, ignore the security error, and connect anyway.
  • It may very well be that your network blocks ports 12400/12443 (which can happen if you're connecting through a corporate VPN or proxy). Try connecting through another network.
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Hi @abdon,

Thank you for the prompt response, answers to your suggestions:

  • Validate using the "Machine Info" menu option that you're connecting to the correct machine.
  • I did indeed double/triple check.
  • Explicitly type http:// at the beginning of the URL in the location bar when connecting to port 12400, or https:// when connecting to port 12443.
  • I did indeed try with both explicit http:// and https:// and relevant ports.
  • When connecting with HTTPS, ignore the security error, and connect anyway.
  • There isn't the option to ignore the security warning, in fact no options/buttons at all. The error is a failure, rather than a warning. "Secure Connection Failed"
  • It may very well be that your network blocks ports 12400/12443 (which can happen if you're connecting through a corporate VPN or proxy). Try connecting through another network.
  • This may very well be the answer. I am indeed working on a company VPN. I will try on 'home' equipment and confirm if this is the root cause.

Thanks again!

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Hi @abdon ,

It seems to be my corporate VPN causing the issues. Connecting from a private laptop/desktop worked fine. Thank you again for your reponses!

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