Failed signature check for enterprise license : crypto/rsa verification error

I have an eck instance and the operator does not like my enterprise license. I can use the api to upload the license to elastic. however, it reverts to basic after a few hours.

Hi @freynolds1 Welcome to the community.

If you have an Enterprise license you should open a support ticket! :slight_smile:

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That is the plan. however, I work in a bureaucratic nightmare that somehow purchases license but never sets up support accounts/or has no idea who set up said support account. Its Fun!. can the license be used to create a support account ? Wanted to try and get this fixed sooner.

What does...

Doesn't like my license mean?

Gonna need to be more prescriptive

Assuming you are closely following this ..

Including

When downloading the license choose the "Orchestration license" option.