Failed to Reporting CSV in Kibana, kibana down

[umay_fb]

i want to reporting my data in CSV with large size. but its failed and the kibana always down when proses generating finished. see in log and get message :

{"type":"log","@timestamp":"2020-01-22T06:47:04Z","tags":["reporting","csv","execute-job","k5oxht2z0jrtfd3d763c8rl8","debug"],"pid":29451,"message":"finished generating, total size in bytes: 299378297"}

{"type":"log","@timestamp":"2020-01-22T06:47:19Z","tags":["debug","http"],"pid":1729,"message":"Kibana server is not ready yet get:/api/reporting/jobs/list?page=0."}
{"type":"log","@timestamp":"2020-01-22T06:47:19Z","tags":["debug","http"],"pid":1729,"message":"Kibana server is not ready yet get:/api/reporting/jobs/list?page=0."}
{"type":"log","@timestamp":"2020-01-22T06:47:21Z","tags":["reporting","exportTypes","debug"],"pid":1729,"message":"Found exportType at /usr/share/kibana/x-pack/legacy/plugins/reporting/export_types/csv_from_savedobject/server/index.js"}
{"type":"log","@timestamp":"2020-01-22T06:47:21Z","tags":["reporting","exportTypes","debug"],"pid":1729,"message":"Found exportType at /usr/share/kibana/x-pack/legacy/plugins/reporting/export_types/csv/server/index.js"}
{"type":"log","@timestamp":"2020-01-22T06:47:21Z","tags":["reporting","exportTypes","debug"],"pid":1729,"message":"Found exportType at /usr/share/kibana/x-pack/legacy/plugins/reporting/export_types/png/server/index.js"}
{"type":"log","@timestamp":"2020-01-22T06:47:21Z","tags":["reporting","exportTypes","debug"],"pid":1729,"message":"Found exportType at /usr/share/kibana/x-pack/legacy/plugins/reporting/export_types/printable_pdf/server/index.js"}
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["reporting","browser-driver","debug"],"pid":1729,"message":"Browser installed at /var/lib/kibana/headless_shell-linux/headless_shell"}
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["reporting","debug"],"pid":1729,"message":"Browser type: chromium"}
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["reporting","debug"],"pid":1729,"message":"Chromium sandbox disabled: false"}
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["status","plugin:reporting@7.4.2","info"],"pid":1729,"state":"green","message":"Status changed from uninitialized to green - Ready","prevState":"uninitialized","prevMsg":"uninitialized"}
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["reporting","esqueue","queue-worker","debug"],"pid":1729,"message":"xxx - Created worker for reporting jobs"}
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["reporting","debug"],"pid":1729,"message":"Running on os "linux", distribution "Ubuntu Linux", release "16.04""}
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["reporting","debug"],"pid":1729,"message":"Reporting plugin self-check ok!"}
{"type":"log","@timestamp":"2020-01-22T06:47:24Z","tags":["debug","plugins","security","basic"],"pid":1729,"message":"Trying to authenticate user request to /api/reporting/jobs/list?page=0."}

what must i do?

[rashmi (kulkarni)]

@umay_fb

Trying to authenticate user request to /api/reporting/jobs/list?page=0."}

Hi
What is the configuration of your cluster ? Also there is a trouble shooting guide here for reporting : Reporting troubleshooting | Kibana Guide [8.11] | Elastic

Also few more things:

• Ensure you set your http.max_content_length to be able to handle the size. Both it, and Kibana's xpack.reporting.csv.maxSizeBytes will ideally be the same value. In older versions of Kibana, a mis-match here can result in your Max attempts being reached.
• Also is there a proxy in between ? It sometimes can get in the way (failing the request) and will trigger a retry by Kibana.
• If either of those fail, try setting your Kibana logs higher and seeing if there's an error that propagates through: logging.verbose: true

Thanks
Rashmi