Installable plugin checkbox disabled in Elastic Cloud due to subscription level

likejazz · January 20, 2022, 7:14am

Same question here:

I have ENTERPRISE subscription level in Elastic Cloud and cannot install custom plugin due to disabled option as shown above. https://cloud.elastic.co/deployment-features/extensions/create

The messages is "This feature is not available for your subscription level." but I have ENTERPRISE subscription level.

How can I enable this option?

dadoonet · January 20, 2022, 7:36am

Welcome!

Please see Support for Elastic Cloud, Hosted Elasticsearch | Elastic on how to raise a support ticket for Elastic Cloud

system · February 17, 2022, 7:36am

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