Upload custom plugin in Elastic Cloud

I'm a gold level user of Elastic cloud, but not allowed to use this feature

Per Restrictions and known problems | Elasticsearch Service Documentation | Elastic;

  • Elasticsearch plugins, are not enabled by default for security purposes. Please reach out to support if you would like to enable Elasticsearch plugins support on your account.

Did you reach out to support?

Unable to access support page

From your deployment menu, select Edit. Select Manage user settings and extensions. From the Elasticsearch plugins and settings list, select the custom extension. Select Save.

This may help you,
Rachel Gomez

problem is that plugin cannot be upload

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