Kibana APM does not show data even though there is APM data

rodolk · March 12, 2025, 12:44am

Kibana i snot showing data when I go to Observability->APM->Services
It doesn't show data neither in services, nor traces, nor dependencies

Kibana version: 8.15.3
Elasticsearch version: 8.15.3
APM Server version: 8.15.3 APM
Agent language and version: go go.elastic.co/apm/v2 v2.6.2

As soon as I press the APM option, it shows is if it was querying for a second or less and then the initial image as if APM was not integrated.
APM integration was added and I can see data in Discover. See the image.

I have debug logs to share (attached)

You will see this log:
[2025-03-12T00:19:06.298+00:00][INFO ][plugins.apm] create static data view apm_static_data_view_id_default

This is the name of the APM view

Pasting part of the logs around this line:

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[2025-03-12T00:19:06.302+00:00][DEBUG][http.server.response] GET /internal/apm/data_view/index_pattern 200 193ms - 82.0B
[2025-03-12T00:19:06.320+00:00][DEBUG][execution_context] {"type":"application","name":"apm","url":"/app/apm/services","page":"/services"}
[2025-03-12T00:19:06.322+00:00][DEBUG][execution_context] {"type":"application","name":"apm","url":"/app/apm/services","page":"/services"}
[2025-03-12T00:19:06.326+00:00][DEBUG][elasticsearch.query.data] 200 - 744.0B
GET /.kibana_security_session/_doc/pwPhsPtgHd8O54BqV9iMOO4lHYhRGwv%2B%2FAUl04ICLgw%3D
[2025-03-12T00:19:06.327+00:00][DEBUG][elasticsearch.query.data] 200 - 744.0B
GET /.kibana_security_session/_doc/pwPhsPtgHd8O54BqV9iMOO4lHYhRGwv%2B%2FAUl04ICLgw%3D
[2025-03-12T00:19:06.336+00:00][DEBUG][execution_context] {"type":"application","name":"apm","url":"/app/apm/services","page":"/services"}
[2025-03-12T00:19:06.339+00:00][DEBUG][execution_context] {"type":"application","name":"apm","url":"/app/apm/services","page":"/services"}
[2025-03-12T00:19:06.344+00:00][DEBUG][elasticsearch.query.data] 200 - 744.0B
GET /.kibana_security_session/_doc/pwPhsPtgHd8O54BqV9iMOO4lHYhRGwv%2B%2FAUl04ICLgw%3D
[2025-03-12T00:19:06.344+00:00][DEBUG][plugins.security.basic.basic] Trying to authenticate user request to /internal/apm/fleet/has_apm_policies.
[2025-03-12T00:19:06.345+00:00][DEBUG][plugins.security.basic.basic] Trying to authenticate via state.
[2025-03-12T00:19:06.347+00:00][DEBUG][elasticsearch.query.data] 200 - 744.0B
GET /.kibana_security_session/_doc/pwPhsPtgHd8O54BqV9iMOO4lHYhRGwv%2B%2FAUl04ICLgw%3D
[2025-03-12T00:19:06.347+00:00][DEBUG][elasticsearch.query.data] 200 - 339.0B
GET /_security/_authenticate
[redacted]
[2025-03-12T00:19:06.348+00:00][DEBUG][plugins.security.basic.basic] Request has been authenticated via state.
[2025-03-12T00:19:06.348+00:00][DEBUG][plugins.security.session.Ul04ICLgw=] Successfully extended existing session.
[2025-03-12T00:19:06.367+00:00][DEBUG][plugins.security.basic.basic] Trying to authenticate user request to /internal/apm/data_view/index_pattern.
[2025-03-12T00:19:06.367+00:00][DEBUG][plugins.security.basic.basic] Trying to authenticate via state.
[2025-03-12T00:19:06.369+00:00][DEBUG][plugins.security.basic.basic] Trying to authenticate user request to /internal/apm/entities/services?environment=ENVIRONMENT_ALL&kuery=&start=2025-03-12T00%3A04%3A06.236Z&end=2025-03-12T00%3A19%3A06.236Z.
[2025-03-12T00:19:06.369+00:00][DEBUG][plugins.security.basic.basic] Trying to authenticate via state.
[2025-03-12T00:19:06.371+00:00][DEBUG][plugins.security.basic.basic] Trying to authenticate user request to /internal/security/me.
[2025-03-12T00:19:06.371+00:00][DEBUG][plugins.security.basic.basic] Trying to authenticate via state.
[2025-03-12T00:19:06.374+00:00][DEBUG][elasticsearch.query.data] 200
POST /.kibana_ingest_8.15.3/_search?rest_total_hits_as_int=true
{"size":20,"seq_no_primary_term":true,"from":0,"query":{"bool":{"filter":[{"bool":{"should":[{"match":{"ingest-package-policies.package.name":"apm"}}],"minimum_should_match":1}},{"bool":{"should":[{"bool":{"must":[{"term":{"type":"ingest-package-policies"}}],"must_not":[{"exists":{"field":"namespace"}},{"exists":{"field":"namespaces"}}]}}],"minimum_should_match":1}}]}},"sort":[{"ingest-package-policies.updated_at":{"order":"desc","unmapped_type":"date"}}]}
[2025-03-12T00:19:06.378+00:00][DEBUG][elasticsearch.query.data] 200 - 339.0B
GET /_security/_authenticate
[redacted]
[2025-03-12T00:19:06.378+00:00][DEBUG][plugins.security.basic.basic] Request has been authenticated via state.
[2025-03-12T00:19:06.379+00:00][DEBUG][plugins.security.session.Ul04ICLgw=] Successfully extended existing session.
[2025-03-12T00:19:06.382+00:00][DEBUG][elasticsearch.query.data] 200 - 339.0B
GET /_security/_authenticate
[redacted]
[2025-03-12T00:19:06.383+00:00][DEBUG][plugins.security.basic.basic] Request has been authenticated via state.
[2025-03-12T00:19:06.384+00:00][DEBUG][plugins.security.session.Ul04ICLgw=] Successfully extended existing session.
[2025-03-12T00:19:06.387+00:00][DEBUG][elasticsearch.query.data] 200 - 151.0B
POST /_security/user/_has_privileges
[redacted]
[2025-03-12T00:19:06.392+00:00][DEBUG][plugins.security.api-authorization] User authorized for "/internal/apm/data_view/index_pattern"
[2025-03-12T00:19:06.396+00:00][DEBUG][elasticsearch.query.data] 200 - 339.0B
GET /_security/_authenticate
[redacted]
[2025-03-12T00:19:06.397+00:00][DEBUG][plugins.security.basic.basic] Request has been authenticated via state.
[2025-03-12T00:19:06.402+00:00][DEBUG][elasticsearch.query.data] 200 - 539.0B
POST /.kibana_8.15.3/_update/usage-counters%3Aapm%3A12032025%3Asuccess%3AGET%20%2Finternal%2Fapm%2Ffleet%2Fhas_apm_policies?refresh=wait_for&require_alias=true
{"script":{"source":"\n              for (int i = 0; i < params.counterFieldNames.length; i++) {\n                def counterFieldName = params.counterFieldNames[i];\n                def count = params.counts[i];\n\n                if (ctx._source[params.type][counterFieldName] == null) {\n                  ctx._source[params.type][counterFieldName] = count;\n                }\n                else {\n                  ctx._source[params.type][counterFieldName] += count;\n                }\n              }\n              ctx._source.updated_at = params.time;\n            ","lang":"painless","params":{"counts":[1],"counterFieldNames":["count"],"time":"2025-03-12T00:19:06.206Z","type":"usage-counters"}},"upsert":{"usage-counters":{"domainId":"apm","counterName":"GET /internal/apm/fleet/has_apm_policies","counterType":"success","count":1},"type":"usage-counters","managed":false,"coreMigrationVersion":"8.8.0","updated_at":"2025-03-12T00:19:06.206Z"},"_source":true}
[2025-03-12T00:19:06.402+00:00][DEBUG][plugins.usageCollection.usage-collection.usage-counters-service] Store counters into savedObjects
[2025-03-12T00:19:06.403+00:00][DEBUG][http.server.response] GET /internal/security/me 200 64ms - 488.0B
[2025-03-12T00:19:06.409+00:00][DEBUG][elasticsearch.query.data] 200 - 151.0B
POST /_security/user/_has_privileges
[redacted]

stephenb · March 12, 2025, 1:06am

Hi @rodolk

Thanks for the APM Server logs but lets look at a few other items

What data in Discover?

Can you to to Kibana -> Dev Tools

and Run

GET _cat/indices/traces-apm*/?v&s=index:desc

Also did you look at the logs for the application when you started it.

The Elastic Go Agent will have provided some logs.

rodolk · March 12, 2025, 4:15pm

Thank you @stephenb for responding.

-I've seen APM data in Discover: 3M documents in the last 15 minutes
-I haven't seen go agent logs. In Discover?
-"Also did you look at the logs for the application when you started it.": do you mean the observed application/service that generates APM data and logs?

-I executed the command
GET _cat/indices/traces-apm*/?v&s=index:desc

All index files shows as green and open

health status index                                    uuid                   pri rep docs.count docs.deleted store.size pri.store.size dataset.size
green  open   .ds-traces-apm-default-2025.03.12-001854 38nJ48cTSWCZaEzDo-6dIg   1   1   40567892            0    103.5gb         51.5gb       51.5gb
green  open   .ds-traces-apm-default-2025.03.12-001852 -7VDqNWTRECYeEjZZWeZlA   1   1   40251338            0    101.2gb         50.6gb       50.6gb
green  open   .ds-traces-apm-default-2025.03.12-001850 gwvzdCTvTR2i8lgsP8SUvw   1   1   39414474            0    100.2gb           50gb         50gb
green  open   .ds-traces-apm-default-2025.03.11-001848 Awz7HUW0Sl2qykOfopEAiw   1   1   40236686            0      100gb           50gb         50gb
green  open   .ds-traces-apm-default-2025.03.11-001847 9c2rwWVVRnueYoeWg6vdiw   1   1   39954288            0    100.7gb         50.3gb       50.3gb
green  open   .ds-traces-apm-default-2025.03.11-001845 HxZ3s22ASGGdNKv7inpYzw   1   1   39182793            0    100.8gb         50.4gb       50.4gb
green  open   .ds-traces-apm-default-2025.03.11-001843 FvSGRTU9TjOCVREZOWLTDQ   1   1   39203050            0    100.7gb         50.4gb       50.4gb
green  open   .ds-traces-apm-default-2025.03.11-001841 Re3MOPeLSOeQWqNnx959Hg   1   1   38886675            0    100.5gb         50.2gb       50.2gb
green  open   .ds-traces-apm-default-2025.03.11-001839 Ck24NVNzQeijm0oZ-R1NFA   1   1   37999825            0    100.1gb           50gb         50gb
green  open   .ds-traces-apm-default-2025.03.10-001837 hAchb2U-Rb2lRVBDlba25A   1   1   39422249            0      101gb         50.5gb       50.5gb
green  open   .ds-traces-apm-default-2025.03.10-001835 rf473sTlQO-myJ8VC_CjVg   1   1   40280279            0      103gb         51.5gb       51.5gb
green  open   .ds-traces-apm-default-2025.03.10-001833 BAfVhYp1RL6qx99QLcYF6w   1   1   38668372            0    100.1gb           50gb         50gb
green  open   .ds-traces-apm-default-2025.03.10-001831 eGUtBkRwRmC4QE_vLVN6Mg   1   1   39738364            0    102.1gb           51gb         51gb
green  open   .ds-traces-apm-default-2025.03.10-001829 7L-XoG9ERdKwEgkc-ix1Bw   1   1   38817946            0    100.1gb         50.1gb       50.1gb
green  open   .ds-traces-apm-default-2025.03.09-001826 0e88IXrLQLOuq16aQ9EP7w   1   1   38925721            0    100.8gb         50.4gb       50.4gb
green  open   .ds-traces-apm-default-2025.03.09-001824 37GA0E5EQs-KJAXMvLVA2g   1   1   39692462            0    100.5gb         50.2gb       50.2gb
green  open   .ds-traces-apm-default-2025.03.09-001822 LbI7__JMRJuLLSnhT9jzSQ   1   1   39775324            0    100.9gb         50.4gb       50.4gb
green  open   .ds-traces-apm-default-2025.03.09-001820 C3CbFnvrTEKxw1PGclaq7A   1   1   39521923            0    101.8gb         50.9gb       50.9gb
green  open   .ds-traces-apm-default-2025.03.09-001818 Zigm-4RlTTG87Y_kaKDutA   1   1   39310046            0    100.6gb         50.3gb       50.3gb
green  open   .ds-traces-apm-default-2025.03.09-001816 _U8KOS8hQ9GppPKKFa6rcw   1   1   39673022            0    101.3gb         50.6gb       50.6gb
green  open   .ds-traces-apm-default-2025.03.08-001814 LVNRCNXqR6aafJsanjrn5A   1   1   40194761            0    100.7gb         50.3gb       50.3gb
green  open   .ds-traces-apm-default-2025.03.08-001812 LOGnB3_BQxCKY3Hhzg3uEQ   1   1   40012385            0     99.9gb         49.9gb       49.9gb
green  open   .ds-traces-apm-default-2025.03.08-001810 _IJdIEW1RBqUsDqAQphCbw   1   1   39883968            0    101.7gb         50.8gb       50.8gb
green  open   .ds-traces-apm-default-2025.03.08-001807 xpS6pbm6R1iqT3l8O-mXkw   1   1   39562785            0    100.5gb         50.2gb       50.2gb
green  open   .ds-traces-apm-default-2025.03.08-001805 23jmBCtmTo-jBWbxCkR_8g   1   1   39329024            0    100.6gb         50.3gb       50.3gb
green  open   .ds-traces-apm-default-2025.03.07-001803 CZHm1nPMQQK5xp__mLuVdg   1   1   39759040            0    100.6gb         50.3gb       50.3gb
green  open   .ds-traces-apm-default-2025.03.07-001801 5B8Xv9h8TBCEnPt5HOPT7Q   1   1   40523668            0    101.3gb         50.6gb       50.6gb
green  open   .ds-traces-apm-default-2025.03.07-001800 EmrLgbZLQ8WH6y7LYCVskg   1   1   39801633            0    101.1gb         50.5gb       50.5gb
green  open   .ds-traces-apm-default-2025.03.07-001798 sz8Ye6MdQZqRHk2FcEy0CA   1   1   40036337            0    102.2gb         51.1gb       51.1gb
green  open   .ds-traces-apm-default-2025.03.07-001796 zK1KRIuRTDagCoB2iSBwPg   1   1   39180045            0    100.2gb         50.1gb       50.1gb
green  open   .ds-traces-apm-default-2025.03.07-001794 8Doe3AzsQH2OKFLyVucS3g   1   1   39150149            0    100.9gb         50.4gb       50.4gb
green  open   .ds-traces-apm-default-2025.03.06-001792 j2NE46gOQgyMMiUBYp5fKw   1   1   39887467            0    100.5gb         50.2gb       50.2gb
green  open   .ds-traces-apm-default-2025.03.06-001790 er89wWpDTEWKFsc6Wazupw   1   1   40188710            0    100.8gb         50.4gb       50.4gb
green  open   .ds-traces-apm-default-2025.03.06-001788 WTVRyTlFQGWkjtXjguQo0w   1   1   39445011            0      101gb         50.5gb       50.5gb
green  open   .ds-traces-apm-default-2025.03.06-001786 UqcRo0kuQimVpL8-NbH7nw   1   1   39549089            0    100.6gb         50.3gb       50.3gb
green  open   .ds-traces-apm-default-2025.03.06-001784 5Momy7etRfy57NrKM3u4BQ   1   1   39303974            0    100.7gb         50.3gb       50.3gb
green  open   .ds-traces-apm-default-2025.03.06-001782 xAOFN8nTSpKKERsh2B3VeA   1   1   38994444            0    100.4gb         50.2gb       50.2gb
green  open   .ds-traces-apm-default-2025.03.05-001780 fmBdFDKcQOmWzudXUq6hsA   1   1   40514226            0    101.8gb         50.9gb       50.9gb
green  open   .ds-traces-apm-default-2025.03.05-001778 k_hFfqlxS1mKVMHkRJjQOQ   1   1   41517040            0    102.4gb         51.2gb       51.2gb
green  open   .ds-traces-apm-default-2025.03.05-001777 jDrH79HlRyK4EjgaxM_vOQ   1   1   40352817            0    101.4gb         50.7gb       50.7gb
green  open   .ds-traces-apm-default-2025.03.05-001775 2v3qDtEuTwygEdHPtcBytA   1   1   41608823            0    102.5gb         51.2gb       51.2gb
green  open   .ds-traces-apm-default-2025.03.05-001773 Am1SqTPoR6aoKdbKDOADnA   1   1   41229321            0    102.7gb         51.3gb       51.3gb
green  open   .ds-traces-apm-default-2025.03.05-001772 o1G8pZvtRL2fYRgrmNlvDQ   1   1   42039110            0    100.6gb         50.2gb       50.2gb
green  open   .ds-traces-apm-default-2025.03.05-001770 4MgqIjmtRkqE-2oASgPWkg   1   1   41010497            0    100.4gb         50.1gb       50.1gb
green  open   .ds-traces-apm-default-2025.03.05-001769 0qTCMdkUQ2OQA3srcAQRBA   1   1   40175445            0    101.2gb         50.6gb       50.6gb
green  open   .ds-traces-apm-default-2025.03.04-001767 0FJfQV4HTJKMsVCLd3zR1Q   1   1   40555005            0    102.5gb         51.2gb       51.2gb
green  open   .ds-traces-apm-default-2025.03.04-001765 O2A4_vK-SqSaH8rU_vdgsQ   1   1   40066197            0    101.7gb         50.8gb       50.8gb
green  open   .ds-traces-apm-default-2025.03.04-001763 -OL6q0NHSmevdQdZKEz9uw   1   1   39383315            0    101.4gb         50.7gb       50.7gb
green  open   .ds-traces-apm-default-2025.03.04-001761 IZKEh9AnTMSwPCBUg41jmg   1   1   39813936            0    101.8gb         50.9gb       50.9gb
green  open   .ds-traces-apm-default-2025.03.04-001759 gxXBdM2KS9er5usP0rDaOQ   1   1   39778786            0    101.7gb         50.8gb       50.8gb
green  open   .ds-traces-apm-default-2025.03.04-001757 AlfmrNTxSe24qEsOzWb8KA   1   1   39065130            0    100.9gb         50.5gb       50.5gb
green  open   .ds-traces-apm-default-2025.03.03-001755 2J3rdupMRESb4LdY5X1UXQ   1   1   40125187            0    101.9gb         50.9gb       50.9gb
green  open   .ds-traces-apm-default-2025.03.03-001752 7ZuDHtAtRBmczUdMwStONA   1   1   40575879            0    102.2gb         51.1gb       51.1gb
green  open   .ds-traces-apm-default-2025.03.03-001750 MHzh8YYdSNav8IJyn23puA   1   1   39579929            0    100.1gb           50gb         50gb
green  open   .ds-traces-apm-default-2025.03.03-001747 WHc0NPY1ST6SWFwamKTCNg   1   1   40224606            0    102.1gb           51gb         51gb
green  open   .ds-traces-apm-default-2025.03.03-001744 jE6sKvKTTk2my3hxDiNiWg   1   1   39618649            0      100gb           50gb         50gb
green  open   .ds-traces-apm-default-2025.03.02-001741 jPgJwlZyQFSKpnh6XfJmdQ   1   1   40129644            0    100.9gb         50.4gb       50.4gb
green  open   .ds-traces-apm-default-2025.03.02-001739 fNqR5UlOSC2u3gl4j1JuuA   1   1   41090261            0    101.4gb         50.7gb       50.7gb
green  open   .ds-traces-apm-default-2025.03.02-001736 4kJcFwR6QumwWX87tmYZRw   1   1   40970066            0    102.1gb           51gb         51gb

stephenb · March 12, 2025, 4:28pm

The would not be you would need to go where the agent runs...

Yes but lets skip that for now...

Ok That looks good

Are you logged in as the elastic user?

Did you make any changes in configuration in Kibana?

Can you go to Observability -> APM -> Settings -> Indices and post a screen shot of what you have there?

Also show the Schema Tab

rodolk · March 12, 2025, 4:50pm

@stephenb here is the indices screen:

I'm logged with a user with superuser role
I didn't do any change there but I don't have the same error indices you have.

Now, I saw agent logs. I have 3M from different datasets:

{
  "took": 1957,
  "timed_out": false,
  "_shards": {
    "total": 229,
    "successful": 229,
    "skipped": 0,
    "failed": 0
  },
  "hits": {
    "total": {
      "value": 10000,
      "relation": "gte"
    },
    "max_score": null,
    "hits": []
  },
  "aggregations": {
    "unique_datasets": {
      "doc_count_error_upper_bound": 0,
      "sum_other_doc_count": 0,
      "buckets": [
        {
          "key": "apm.service_destination.1m",
          "doc_count": 217681340251
        },
        {
          "key": "apm.transaction.1m",
          "doc_count": 42151959537
        },
        {
          "key": "apm.service_transaction.1m",
          "doc_count": 42151958991
        },
        {
          "key": "apm",
          "doc_count": 2359649741
        },
        {
          "key": "apm.error",
          "doc_count": 292496511
        },
        {
          "key": "apm.internal",
          "doc_count": 264796925
        },
        {
          "key": "apm.service_summary.1m",
          "doc_count": 33363454
        },
        {
          "key": "deprecation.elasticsearch",
          "doc_count": 77921
        }
      ]
    }
  }
}

stephenb · March 12, 2025, 5:56pm

I don't know what that mean... please always show the request and response those are not agent logs.... I can not interpret just results

The Indices Page looks good

You did not show the Schema Screen...

stephenb · March 12, 2025, 5:59pm

There may be a bug

Go to Kibana - Stack Management -> Advanced Settings and make sure this is off

And please as a reminder please show command and results not just one or the other.

rodolk · March 12, 2025, 6:35pm

@stephenb I cannot find it:

Is this a new version? Maybe I can configure it from Dev Tools?

rodolk · March 12, 2025, 6:40pm

-I meant I see around 3 millions apm documents in the last 15 min, in Discover.
-This is the query I sent in Dev Tools and I got that output. I thought it would be useful:

POST *apm*/_search?size=0
{
  "aggs": {
    "unique_datasets": {
      "terms": {
        "field": "data_stream.dataset",
        "size": 1000
      }
    }
  }
}

-In schema screen, I have nothing:

rodolk · March 12, 2025, 8:32pm

@stephenb latest news:

I found somebody in my group changed the configuration Multi signal APM in StackManagement->AdvancedSettings:
observability:apmEnableMultiSignal

When this setting is on, I have the problem, when it is off, I don't have it anymore.

Also I found I have problems with the setting:
observability:apmLabsButton

But a different one. In this case, when it is ON, I see the view I should see but no services. However I can see traces and dependencies.

stephenb · March 12, 2025, 8:38pm

Yeah that Entity feature is new ... just wanted to check.

This indices settings look correct.

The Schema looks fine, you are using APM server binary?
Is this running in Elastic Cloud? of Self Managed /

Curious if you click the Add Data on the APM Screen and then Quit out does it leave you the same state?

rodolk · March 12, 2025, 8:46pm

I have 8.15.3

It's self managed
I think it's APM server binary, the image for docker, with Kubernetes.

Can I add data manually? Which screen?

stephenb · March 12, 2025, 8:52pm

I do not want you to actually Add Manually I just want you click in check everything then exit

Are all the settings making sense

but I want you to click and look...

rodolk · March 12, 2025, 9:04pm

This is what I have:

However, my services are using the correct environment variables (URL, ENVIRONMENT, NAME, etc)

rodolk · March 12, 2025, 9:05pm

@stephenb , what do you think about this. This solved the issue.

stephenb · March 12, 2025, 9:15pm

I am not that familiar with those settings I would need to look... but Yeah .. .don't do that!!
Leave everything default unless you have a specific / known reason to change!

rodolk · March 12, 2025, 9:30pm

Thank you for your help @stephenb !

stephenb · March 12, 2025, 10:26pm

I do not even see apmEnableMultiSignal settings anymore

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Kibana APM does not show data even though there is APM data

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