Kibana integration with remedy

Hello!

I am doing some tests and I have a question.
Can kibana alert or create tickets in a Remedy?

Thanks in advance!

What's Remedy? Does it have an API?

I think that it is BMC Remedy, an ITSM software, it is called BMC Helix now if I'm not wrong, it is similar to ServiceNow.

Kibana does not have a built-in connector for Remedy, but you can use the WebHook connector to send a POST or PUT request to the Remedy API to create/manage tickets.

You will need to look into the Remedy documentation to know how to build the json payload of the request.

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.