Not able to view Overview page ,Analytics page ,API logs page in AppSearch

Hi ,

While clicking on Overview Metrics or Analytics(similar error) page we get the following error logs:

[2020-10-06T07:01:44.151+00:00][25][2298][action_controller][INFO]: [b5d5890cc0a1bcabb2e2a2fec1927002] Processing by LocoMoco::EnginesController#overview_metrics as JSON
[2020-10-06T07:01:44.151+00:00][25][2298][action_controller][INFO]: [b5d5890cc0a1bcabb2e2a2fec1927002]   Parameters: {"host"=>"dev-dwt-elastic-app-search.cloud.corporate.ge.com", "protocol"=>"http", "slug"=>"search-engine}
[2020-10-06T07:01:44.245+00:00][25][2298][action_controller][INFO]: [b5d5890cc0a1bcabb2e2a2fec1927002] Completed 500 Internal Server Error in 93ms
[2020-10-06T07:01:44.249+00:00][25][2298][app-server][ERROR]: [b5d5890cc0a1bcabb2e2a2fec1927002] /tmp/jetty-0.0.0.0-80-app-search.war-_-any-1161062368294022305.dir/webapp/WEB-INF/lib/analytics_query_service.class:307:in `make_request': Logs unavailable. Caused by MultiJson::ParseError: unexpected token at '<html>
 (SwiftypeExceptions::LogsUnavailableError)
<head><title>401 Authorization Required</title></head>
<body>
<center><h1>401 Authorization Required</h1></center>
<hr><center>openresty/1.15.8.1</center>
</body>
</html>

While clicking on Api logs page we get the following error logs:

[2020-10-06T07:16:02.204+00:00][25][2296][action_controller][INFO]: [c278231f171d6c74a7f8d811f165829f] Processing by LocoMoco::ApiLogsController#details as JSON
[2020-10-06T07:16:02.204+00:00][25][2296][action_controller][INFO]: [c278231f171d6c74a7f8d811f165829f]   Parameters: {"host"=>"dev-dwt-elastic-app-search.cloud.corporate.ge.com", "protocol"=>"http", "engine_slug"=>"search-engine"}
[2020-10-06T07:16:02.308+00:00][25][2296][action_controller][INFO]: [c278231f171d6c74a7f8d811f165829f] Completed 200 OK in 103ms (Views: 0.4ms)
[2020-10-06T07:16:02.675+00:00][25][2294][app-server][INFO]: [5d0234ba59d1788ae43854e37b243bf3] Started GET "/as/engines/search-engine/api_logs/collection?filters%5Bdate%5D%5Bfrom%5D=2020-10-05T07%3A01%3A32.540Z&filters%5Bdate%5D%5Bto%5D=2020-10-06T07%3A01%3A32.540Z&sort_direction=desc&page%5Bcurrent%5D=1" for 172.16.8.0 at 2020-10-06 07:16:02 +0000
[2020-10-06T07:16:02.676+00:00][25][2314][app-server][INFO]: [c664bfc896bbb9761c4346340f3cc223] Started GET "/as/engines/search-engine/api_logs/collection?filters%5Bdate%5D%5Bfrom%5D=2020-10-05T07%3A16%3A02.484Z&filters%5Bdate%5D%5Bto%5D=2020-10-06T07%3A16%3A02.484Z&sort_direction=desc&page%5Bcurrent%5D=1" for 172.16.11.0 at 2020-10-06 07:16:02 +0000
[2020-10-06T07:16:02.682+00:00][25][2294][action_controller][INFO]: [5d0234ba59d1788ae43854e37b243bf3] Processing by LocoMoco::ApiLogsController#index as JSON
[2020-10-06T07:16:02.682+00:00][25][2294][action_controller][INFO]: [5d0234ba59d1788ae43854e37b243bf3]   Parameters: {"filters"=>{"date"=>{"from"=>"2020-10-05T07:01:32.540Z", "to"=>"2020-10-06T07:01:32.540Z"}}, "sort_direction"=>"desc", "page"=>{"current"=>"1"}, "host"=>"dev-dwt-elastic-app-search.cloud.corporate.ge.com", "protocol"=>"http", "engine_slug"=>"search-engine"}
[2020-10-06T07:16:02.682+00:00][25][2314][action_controller][INFO]: [c664bfc896bbb9761c4346340f3cc223] Processing by LocoMoco::ApiLogsController#index as JSON
[2020-10-06T07:16:02.683+00:00][25][2314][action_controller][INFO]: [c664bfc896bbb9761c4346340f3cc223]   Parameters: {"filters"=>{"date"=>{"from"=>"2020-10-05T07:16:02.484Z", "to"=>"2020-10-06T07:16:02.484Z"}}, "sort_direction"=>"desc", "page"=>{"current"=>"1"}, "host"=>"dev-dwt-elastic-app-search.cloud.corporate.ge.com", "protocol"=>"http", "engine_slug"=>"search-engine"}
**[2020-10-06T07:16:02.783+00:00][25][2314][app-server][ERROR]: [c664bfc896bbb9761c4346340f3cc223] ["Logs are currently unavailable; please try again in a few minutes"]**
**[2020-10-06T07:16:02.784+00:00][25][2294][app-server][ERROR]: [5d0234ba59d1788ae43854e37b243bf3] ["Logs are currently unavailable; please try again in a few minutes"]**
[2020-10-06T07:16:02.795+00:00][25][2314][action_controller][INFO]: [c664bfc896bbb9761c4346340f3cc223] Completed 503 Service Unavailable in 112ms (Views: 0.6ms)
[2020-10-06T07:16:02.797+00:00][25][2294][action_controller][INFO]: [5d0234ba59d1788ae43854e37b243bf3] Completed 503 Service Unavailable in 114ms (Views: 0.3ms)

Please let me know if you know what is the issue or solution to this problem

Could you please give us more information?

What version of App Search are you using? Where do you have it installed? Anything unique about your setup that is relevant?