Option to raise a Ticket for Kibana Table Dashboard Data

Elastic Stack Kibana
1

Hi, I’m currently integrating ELK with our internal tools. For the Kibana dashboard table data, I would like to integrate it with our ticketing tool and have an option to "Raise a ticket." When I click on "Raise a ticket" for the selected data, a ticket should be created. Could you please suggest how to achieve this use case?

2

Hi,

I haven't tried it myself but you could check if the Kibana Cases work for you:
Kibana provides multiple Connectors to synchronize your Cases in Kibana to an external Ticket Tool (e.g. JIRA or custom implementations).

Within the dashboard, you can then add single visualizations to a case or create a new one:

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Best regards
Wolfram

3

Maybe you could even solve your other issue with the Cases too:

  • Add comments in the cases
  • Acknowledge it by closing the issue
  • ...