Our cluster seems to be down!. Please help


Our cluster 0f8bfb seems to be down
{"ok":false,"message":"The requested cluster is currently unavailable"}

What are the required steps to bring it back online?

Currently, the Snapshot shows unavailable too.

Can you please help us on this issue?

Thank you,

David Rodas

Have you looked in the ES logs to see if there are clues that indicate why ES is in a bad state?

Thanks for your reply, at the moment it was telling just received. But I was unable to look at them. Let me check the logs again. (even though the issue was already solved on Elastic Cloud - It was the version 1.7.1, it was solved when upgraded to 1.7.5).