Kibana showing cluster unavailable

[tcouto]

Hi, on my elastic cloud instance 3a50eb, when I try to get to the kibana dashboard I get the following message.

{"ok":false,"message":"The requested cluster is currently unavailable"}

[mujtabahussain]

Dude you will have to give a bit more than that

• Whats your infrastructure look like?
• How many nodes?
• How is Kibana meant to talk to ES cluster?
• What does the config on both ends look like?

[tcouto]

lol, thanks for your response, @mujtabahussain. This was probably the wrong place to put this, but for some reason I thought that elastic cloud support was done through this forum now...
Anyway, I reached out via email to support@elastic.co, and they said that they were having some routing issues and that my problem was fixed. I didn't dig any deeper.

[warkolm (Mark Walkom)]

For future reference, please see https://discuss.elastic.co/t/now-live-new-elastic-cloud-standard-support/84161 for how to contact the team for Elastic Cloud support questions