Primary shard is not active Timeout:

Issue : getting time out error when load data ( document) into index because of "org.elasticsearch.action.UnavailableShardsException: [index_name][2] primary shard is not active Timeout: [1m]," ( error from server). Please provide me guideline to resolve this issue.

Background: I am trying to run elastic search 1.7 ( in http port -9200 and tcp port - 9300 ) and elastic search 5.2 ( in http port -9400 and tcp port - 9500 ) in same server as part of upgrade plan.

create index response:

{
"acknowledged": true,
"shards_acknowledged": false
}

--> /_cat/allocation?v

--> /_cat/shards

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