RUM Not reporting Data on Kibana

Elastic Observability APM
1

Team,

We have added the below options in the apm-server.rum section of the apm-server.yml config file to enable RUM Agent ,but its not reporting data back to the dashboard.

apm-server.rum.enabled: true
apm-server.auth.anonymous.rate_limit.event_limit: 300
apm-server.auth.anonymous.rate_limit.ip_limit: 1000
apm-server.auth.anonymous.allow_service: [your_service_name]
apm-server.rum.allow_origins: ['']
apm-server.rum.allow_headers: ["header1", "header2"]
apm-server.rum.library_pattern: "node_modules|bower_components|~"
apm-server.rum.exclude_from_grouping: "^/webpack"
apm-server.rum.source_mapping.enabled: true
apm-server.rum.source_mapping.cache.expiration: 5m
apm-server.rum.source_mapping.index_pattern: "apm--sourcemap*"

Also added Install the RUM agent with HTML configuration in application HTML .
Please suggest which path need to be mention in below line

Pls suggest possible troubleshooting steps for the same.
We r running Kibana on Premise.

2

Hi @gauravraje, thanks for reaching out!

I have a couple of questions:

  • Which version of the Elastic Stack and rum agent are you running?

  • Are you seeing your web application sending events to the apm server?

In the fetch/xhr tab in the network tab of your browser devtools you should see something such as intake/v2/rum/events or intake/v3/rum/events. If so, what is the response status code?

On the other hand, in the configuration I'm seeing that the allow_origins configuration is empty, with the configuration set on this way the apm-server the browser is going to show up a CORS error.

The value of that configuration should contain the origin of your web (or webs). Let's image your website url is "https://www.example.com", the value for the configuration should be apm-server.rum.allow_origins: ['https://www.example.com']. More info about this here

When it comes to the HTML configuration you could use something such as:

<script src="https://<your-cdn-host>.com/path/to/elastic-apm-rum.umd.min-<version>.js" crossorigin></script>
<script>
  elasticApm.init({
    serviceName: '<instrumented-app>',
    serverUrl: '<apm-server-url>',
  })
</script>

where <instrumented-app> is the value you have in apm-server.auth.anonymous.allow_service

and where <apm-server-url> is the value you should have in apm-server.host

More info about that here.

3

@gauravraje

Have couple of questions,

  1. Do you see any errors on the console? If yes, can you also give us the debug logs by setting logLevel: debug in the agent configuration
  2. Do you mean Kibana dashboard? You can see RUM data on APM or User Experience application dashboard.

Thanks,
Vignesh