spottedmahn
(Michael DePouw)
December 6, 2019, 7:12pm
1
I just tried to change my email address on my account page, https://discuss.elastic.co/u/spottedmahn/preferences/account , but when I click on the email link I get:
Sorry, this confirmation link is no longer valid. Perhaps your email was already changed?
Email link: https://discuss.elastic.co/u/authorize-email/cc7080f7ea90fe2dbe1bc723d158a8c8
I didn't know the right place to post this message so I just dumped it in the Elasticsearch category. Happy to move it to the "right" place .
spinscale
(Alexander Reelsen)
December 9, 2019, 1:58pm
2
Hey,
possibly some browser extension of yours visited this link already?
Just to be sure I understand: Did you email address change or not? And do you get this invalid also when you try this a second time?
if you need help fixing, you can also drop me an email, and I can try to help. Mail me to $firstname.$lastname@elastic.co
--Alex
spottedmahn
(Michael DePouw)
December 9, 2019, 3:09pm
3
Could be but I doubt it. Maybe our link protector software? It transformed my email link to: https://linkprotect.cudasvc.com/url?a=https%3A%2F%2Fdiscuss.elastic.co%2Fu%2Fauthorize-email%2Fcc7080f7ea90fe2dbe1bc723d158a8c8&c=E,1,QMhuRd7nqNMHn3crTFtbD8C6XGG6hX2Vlhqi5e8Qv1V2JGKQ4zgOenEdfUFld3ii8IkI9cdzR9ho2eKwUCwamXIJ8D1yE7-60iAAhHlznu7aAx30a-Z5jA,,&typo=1
Just to be sure I understand: Did you email address change or not?
Apparently it did work as I got your response alert w/ my new email address and my preferences has my new email address listed.
And do you get this invalid also when you try this a second time?
I only tried once.
I'm gtg . Maybe it was a temporary glitch . Out of curiosity I'll have to try it again though
Thanks for the quick reply!
spottedmahn
(Michael DePouw)
December 9, 2019, 3:19pm
4
It's the Barracuda Link Protector software from our IT people
I tried my personal gmail account, no issues. I tried my work account again, same problem.
spottedmahn
(Michael DePouw)
December 9, 2019, 4:18pm
5
Notified Barracuda via Twitter and to my great surprise they responded !
That's strange. Sorry about that, I'll send it over to the team so they can check it out. ^cb
1 Like
system
(system)
Closed
January 6, 2020, 4:18pm
6
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