Sorry, this confirmation link is no longer valid

I just tried to change my email address on my account page, https://discuss.elastic.co/u/spottedmahn/preferences/account, but when I click on the email link I get:

Sorry, this confirmation link is no longer valid. Perhaps your email was already changed?

Email link: https://discuss.elastic.co/u/authorize-email/cc7080f7ea90fe2dbe1bc723d158a8c8

I didn't know the right place to post this message so I just dumped it in the Elasticsearch category. Happy to move it to the "right" place :grinning:.

Hey,

possibly some browser extension of yours visited this link already?

Just to be sure I understand: Did you email address change or not? And do you get this invalid also when you try this a second time?

if you need help fixing, you can also drop me an email, and I can try to help. Mail me to $firstname.$lastname@elastic.co

--Alex

Could be but I doubt it. Maybe our link protector software? It transformed my email link to: https://linkprotect.cudasvc.com/url?a=https%3A%2F%2Fdiscuss.elastic.co%2Fu%2Fauthorize-email%2Fcc7080f7ea90fe2dbe1bc723d158a8c8&c=E,1,QMhuRd7nqNMHn3crTFtbD8C6XGG6hX2Vlhqi5e8Qv1V2JGKQ4zgOenEdfUFld3ii8IkI9cdzR9ho2eKwUCwamXIJ8D1yE7-60iAAhHlznu7aAx30a-Z5jA,,&typo=1

Just to be sure I understand: Did you email address change or not?

Apparently it did work as I got your response alert w/ my new email address and my preferences has my new email address listed.

And do you get this invalid also when you try this a second time?

I only tried once.

I'm gtg :+1:. Maybe it was a temporary glitch :man_shrugging:. Out of curiosity I'll have to try it again though :wink:

Thanks for the quick reply! :handshake:

It's the Barracuda Link Protector software from our IT people :scream::cry:

I tried my personal gmail account, no issues. I tried my work account again, same problem.

Notified Barracuda via Twitter and to my great surprise they responded!

That's strange. Sorry about that, I'll send it over to the team so they can check it out. ^cb

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