Unable to fet ch data from kibana_settings collector

[vaishali1 (Vaish)]

Hi,
Can anyone explain me this Warning?

I installed X-pack-6.2.2 for elasticsearch and kibana.
When i try to run Kibana.bat.
I can login to "localhost:9200"

Config: Error 503 Service Unavailable: Request Timeout after 30000ms

log [17:57:05.350] [warning][kibana-monitoring][monitoring-ui] Unable to fet
ch data from kibana_settings collector
Unhandled rejection TypeError: Cannot read property 'result' of undefined
at C:/Users/328347935/Downloads/EKL/kibana-6.2.2-windows-x86_64/kibana-6.2.2
-windows-x86_64/plugins/x-pack/plugins/monitoring/server/kibana_monitoring/lib/t
ype_collector.js:91:50
at Array.filter (native)
at C:/Users/328347935/Downloads/EKL/kibana-6.2.2-windows-x86_64/kibana-6.2.2
-windows-x86_64/plugins/x-pack/plugins/monitoring/server/kibana_monitoring/lib/t
ype_collector.js:91:29
at next (native)
at step (C:\Users\328347935\Downloads\EKL\kibana-6.2.2-windows-x86_64\kibana
-6.2.2-windows-x86_64\plugins\x-pack\plugins\monitoring\server\kibana_monitoring
\lib\type_collector.js:18:202)
at C:\Users\328347935\Downloads\EKL\kibana-6.2.2-windows-x86_64\kibana-6.2.2
-windows-x86_64\plugins\x-pack\plugins\monitoring\server\kibana_monitoring\lib\t
ype_collector.js:18:383
at tryCatcher (C:\Users\328347935\Downloads\EKL\kibana-6.2.2-windows-x86_64
kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\bluebird\js\release\util
.js:11:23)
at Promise._settlePromiseFromHandler (C:\Users\328347935\Downloads\EKL\kiban
a-6.2.2-windows-x86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\b
luebird\js\release\promise.js:489:31)
at Promise._settlePromise (C:\Users\328347935\Downloads\EKL\kibana-6.2.2-win
dows-x86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\bluebird\js
release\promise.js:546:18)
at Promise._settlePromise0 (C:\Users\328347935\Downloads\EKL\kibana-6.2.2-wi
ndows-x86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\bluebird\js
\release\promise.js:591:10)
at Promise._settlePromises (C:\Users\328347935\Downloads\EKL\kibana-6.2.2-wi
ndows-x86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\bluebird\js
\release\promise.js:674:18)
at Promise._fulfill (C:\Users\328347935\Downloads\EKL\kibana-6.2.2-windows-x
86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\bluebird\js\releas
e\promise.js:615:18)
at MappingPromiseArray.PromiseArray._resolve (C:\Users\328347935\Downloads\E
KL\kibana-6.2.2-windows-x86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_m
odules\bluebird\js\release\promise_array.js:125:19)
at MappingPromiseArray._promiseFulfilled (C:\Users\328347935\Downloads\EKL\k
ibana-6.2.2-windows-x86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modul
es\bluebird\js\release\map.js:97:18)
at Promise._settlePromise (C:\Users\328347935\Downloads\EKL\kibana-6.2.2-win
dows-x86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\bluebird\js
release\promise.js:551:26)
at Promise._settlePromise0 (C:\Users\328347935\Downloads\EKL\kibana-6.2.2-wi
ndows-x86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\bluebird\js
\release\promise.js:591:10)
at Promise._settlePromises (C:\Users\328347935\Downloads\EKL\kibana-6.2.2-wi
ndows-x86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\bluebird\js
\release\promise.js:674:18)
at Promise._fulfill (C:\Users\328347935\Downloads\EKL\kibana-6.2.2-windows-x
86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\bluebird\js\releas
e\promise.js:615:18)
at Promise._resolveCallback (C:\Users\328347935\Downloads\EKL\kibana-6.2.2-w
indows-x86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\bluebird\j
s\release\promise.js:416:57)
at Promise._settlePromiseFromHandler (C:\Users\328347935\Downloads\EKL\kiban
a-6.2.2-windows-x86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\b
luebird\js\release\promise.js:502:17)
at Promise._settlePromise (C:\Users\328347935\Downloads\EKL\kibana-6.2.2-win
dows-x86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\bluebird\js
release\promise.js:546:18)
at Promise._settlePromise0 (C:\Users\328347935\Downloads\EKL\kibana-6.2.2-wi
ndows-x86_64\kibana-6.2.2-windows-x86_64\plugins\x-pack\node_modules\bluebird\js
\release\promise.js:591:10)

[chrisronline (Chris Roberson)]

Hi @vaishali1,

Can your post your kibana.yml configuration file?

Thanks,
Chris

[tsullivan (Tim Sullivan)]

Heya,

Config: Error 503 Service Unavailable: Request Timeout after 30000ms

I'm not sure what that's in regards to, since I'm not able to see which request that response is associated with.

Unhandled rejection TypeError: Cannot read property 'result' of undefined at C:/Users/328347935/Downloads/EKL/kibana-6.2.2-windows-x86_64/kibana-6.2.2 -windows-x86_64/plugins/x-pack/plugins/monitoring/server/kibana_monitoring/lib/t ype_collector.js:91:50

This is a bug and from my investigation it's possibly around no .kibana-monitoring-* indices being available, or permissions not allowing read access to those indices for the kibana system user. It will be fixed in 6.3 but that should also be backported to 6.2.x - it's a matter of a bad lookup on a property of a data object where the data isn't there.

Just curious, what's the status of Kibana and the connection to Elasticsearch? What is the status of your Monitoring setup?