Unable to generate pdf report from canvas

I am attempting to create a report using Canvas but keep running in to the same issues

Error: Max attempts reached (3). Queue timeout reached."

I have updated the Kibana.yml to increase the timeout

xpack.reporting.queue.timeout : 300000

and now i get the following error


Are there any tips/tricks for resolving this?

thanks in advance,

Hello @BIMWash,

Welcome to the community!

There are two primary causes of this error:

  • You’re creating a PDF that spans a large amount of data and Kibana is hitting this xpack.reporting.queue.timeout, I would try generating the PDF with less data to check if that's the issue, before updating the timeout value.

  • Kibana is hosted behind a reverse-proxy, and the Kibana server settings are not configured correctly.

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