Are you getting 403's when downloading? Please read here first

Hi @Pedro_Trindade,

Welcome! That does look like a block from the docker registry. Are you still seeing the issue?

I've raised an issue to check with the team on the block. Just a warning it can take a bit of time to receive a response.

Hope that helps!

@carly.richmond what's the timeline for unblocking Hetzner server IPs? It's been more than two months since this was initially reported and still no progress. Should we stop using Elastic services at this point? We can't have reliable deployment pipelines if all of a sudden some of dependencies become unavailable. This whole thread is a joke.

IP: 188.245.62.217
Location: Falkenstein - DE

Elastic download URL you are trying to access:
https://artifacts.elastic.co/GPG-KEY-elasticsearch

Hi @mfridrikhson,

Welcome to the community! I don't see your IP listed in this thread before. Did your colleague raise a request for a different IP? Apologies if I have missed your request.

I have already raised a request for this ASN with the team for a different IP, and am escalating to see if I can get an urgent answer for you. I'll report back as soon as I can.

I do sympathise with the long timeline. We do our best on this thread as we are the middle-people between the amazing community and the team responsible for the IP unblocking. I've fed back to the team before that the long delays are frustrating and will feed that back again.

Hope that helps!

Hi @mfridrikhson,

Thanks for your patience. I've checked with the team internally, and AS24940 that your IP belongs to is allowed by our rules. The original IP that raised this request does not show any IP hitting our service since April.

To help us figure this out can you please share a trace using:

curl --trace - --trace-time https://artifacts.elastic.co/GPG-KEY-elasticsearch

Do also let me know when you last attempted the download from IP 188.245.62.217 to facilitate our investigation.

Hello,

I`m still getting forbidden when trying to pull from registry.

docker pull docker.elastic.co/elasticsearch/elasticsearch:8.15.1
8.15.1: Pulling from elasticsearch/elasticsearch
bef9b66d64c1: Retrying in 1 second
a809598a97cb: Retrying in 1 second
b1e3cab81fe0: Retrying in 1 second
4ca545ee6d5d: Waiting
c5877fdff53b: Waiting
0db2217c4e96: Waiting
a26d7e8c9bed: Waiting
e8e978c35e48: Waiting
6cf397f5af60: Waiting
086a059acc9c: Waiting
error pulling image configuration: download failed after attempts=6: Forbidden

1 Like

Thanks for confirming @Pedro_Trindade. I have raised the request and will let you know when I receive a response.

Hi Mike,

Thanks so much for your patience. I know it's been a while. I've followed up with the team and they have confirmed that they don't see the traffic coming through, going back to April. They've also mentioned that they don't explicitly support IPv6.

Can you try using an IPv4 compatible address? If you're still encountering blocks at that point I recommend following up with Hetzner to see if there is a block on their side.

Hope that helps!

Hi @mfridrikhson,

Thanks for your patience. The team have followed up and have confirmed that the ASN is allowed on our side. They have also stated that IPv6 is not supported. I assume that IPv4 is not enabled on your host, but it might be worth double checking.

If you're still encountering issues I would suggest checking in with Hetzner. Alternatively feel free to send us the trace as requested previously and I'll raise a new issue.

Best of luck!

@carly.richmond Thanks for the help, I can also confirm that the issue is not restricted to the Elastic URLs, so I reached out to Hetzner support for the help. Thanks again for the quick turnaround on my request.

1 Like

Thanks for confirming @mfridrikhson! If you do find out a cause or fix that you're able to share do let us know so I can direct people in future with a similar issue.

Good luck!

Hi @fjfi,

I've received confirmation that the ASN has now been unblocked and you should be able to download the asset. Do let us know if you encounter any further issues.

Hi @yalogachev,

Thanks for raising. We've investigated the ASN that your IP is connected with and sadly we're not able to unblock it. I would recommend trying another IP if possible.

Hi. Please unblock the IP:

ip:
"49.13.147.145",
hostname:
"static.145.147.13.49.clients.your-server.de",
city:
"Nürnberg",
region:
"Bavaria",
country:
"DE",
loc:
"49.4542,11.0775",
org:
"AS24940 Hetzner Online GmbH",
postal:
"90402",
timezone:
"Europe/Berlin",

Hi @markomessente,

Welcome! Thanks for raising your issue. We've had a few requests to unblock IPs under AS24940 and I've confirmed that there is no block on our side. We have explicitly allowed this ASN.

One user confirmed that they saw similar behaviour with non-Elastic URLs recently. Can you follow up with Hetzner help and see if they can resolve your issue?

Hope that helps!

Thanks for the very quick reply! I'll talk with Hetzner and hope they can help with this matter. Thanks!

1 Like

Could you please unblock:

{
  "ip": "49.13.218.249",
  "hostname": "static.249.218.13.49.clients.your-server.de",
  "city": "Falkenstein",
  "region": "Saxony",
  "country": "DE",
  "loc": "50.4779,12.3713",
  "org": "AS24940 Hetzner Online GmbH",
  "postal": "08223",
  "timezone": "Europe/Berlin",
}%  

I am hitting

Err:5 https://artifacts.elastic.co/packages/7.x/apt stable InRelease
403 Forbidden [IP: 34.120.127.130 443]

This is the curl trace output:

curl --trace - --trace-time https://artifacts.elastic.co/GPG-KEY-elasticsearch
11:11:32.132292 == Info:   Trying 34.120.127.130:443...
11:11:32.138051 == Info: Connected to artifacts.elastic.co (34.120.127.130) port 443 (#0)
11:11:32.141605 == Info: ALPN, offering h2
11:11:32.141644 == Info: ALPN, offering http/1.1
11:11:32.209740 == Info:  CAfile: /etc/ssl/certs/ca-certificates.crt
11:11:32.209783 == Info:  CApath: /etc/ssl/certs
11:11:32.210174 == Info: TLSv1.0 (OUT), TLS header, Certificate Status (22):
11:11:32.210191 => Send SSL data, 5 bytes (0x5)
0000: 16 03 01 02 00                                  .....
11:11:32.210213 == Info: TLSv1.3 (OUT), TLS handshake, Client hello (1):
11:11:32.210243 => Send SSL data, 512 bytes (0x200)
0000: 01 00 01 fc 03 03 46 13 f4 33 94 c3 4c 9b f8 12 ......F..3..L...
0010: 32 55 60 04 00 cc 93 89 96 33 a7 1f 12 bf 42 52 2U`......3....BR
0020: ac d3 3c 47 63 c6 20 ea a5 66 b4 67 65 33 4b 5c ..<Gc. ..f.ge3K\
0030: f2 0f 9e bb b3 00 19 12 bb b8 2f 99 18 35 ec 45 ........../..5.E
0040: 6e 6a 30 f1 3b 62 35 00 3e 13 02 13 03 13 01 c0 nj0.;b5.>.......
0050: 2c c0 30 00 9f cc a9 cc a8 cc aa c0 2b c0 2f 00 ,.0.........+./.
0060: 9e c0 24 c0 28 00 6b c0 23 c0 27 00 67 c0 0a c0 ..$.(.k.#.'.g...
0070: 14 00 39 c0 09 c0 13 00 33 00 9d 00 9c 00 3d 00 ..9.....3.....=.
0080: 3c 00 35 00 2f 00 ff 01 00 01 75 00 00 00 19 00 <.5./.....u.....
0090: 17 00 00 14 61 72 74 69 66 61 63 74 73 2e 65 6c ....artifacts.el
00a0: 61 73 74 69 63 2e 63 6f 00 0b 00 04 03 00 01 02 astic.co........
00b0: 00 0a 00 16 00 14 00 1d 00 17 00 1e 00 19 00 18 ................
00c0: 01 00 01 01 01 02 01 03 01 04 33 74 00 00 00 10 ..........3t....
00d0: 00 0e 00 0c 02 68 32 08 68 74 74 70 2f 31 2e 31 .....h2.http/1.1
00e0: 00 16 00 00 00 17 00 00 00 31 00 00 00 0d 00 2a .........1.....*
00f0: 00 28 04 03 05 03 06 03 08 07 08 08 08 09 08 0a .(..............
0100: 08 0b 08 04 08 05 08 06 04 01 05 01 06 01 03 03 ................
0110: 03 01 03 02 04 02 05 02 06 02 00 2b 00 05 04 03 ...........+....
0120: 04 03 03 00 2d 00 02 01 01 00 33 00 26 00 24 00 ....-.....3.&.$.
0130: 1d 00 20 ff 22 14 fd 01 cb 4b 71 df ce 55 42 24 .. ."....Kq..UB$
0140: 17 b8 a6 b9 a9 c3 9c 04 b5 6d 94 27 79 55 b1 40 .........m.'yU.@
0150: ce ee 3d 00 15 00 a9 00 00 00 00 00 00 00 00 00 ..=.............
0160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01a0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01b0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01c0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01d0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01e0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
01f0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
11:11:32.220018 == Info: TLSv1.2 (IN), TLS header, Certificate Status (22):
11:11:32.220071 <= Recv SSL data, 5 bytes (0x5)
0000: 16 03 03 00 7a                                  ....z
11:11:32.220124 == Info: TLSv1.3 (IN), TLS handshake, Server hello (2):
11:11:32.220142 <= Recv SSL data, 122 bytes (0x7a)
0000: 02 00 00 76 03 03 a8 9d 39 63 88 76 38 4b 0a d4 ...v....9c.v8K..
0010: 9b 6c 42 d4 28 a9 45 f5 fe 45 0c 81 62 1f a0 59 .lB.(.E..E..b..Y
0020: 54 54 1a e0 ed db 20 ea a5 66 b4 67 65 33 4b 5c TT.... ..f.ge3K\
0030: f2 0f 9e bb b3 00 19 12 bb b8 2f 99 18 35 ec 45 ........../..5.E
0040: 6e 6a 30 f1 3b 62 35 13 02 00 00 2e 00 33 00 24 nj0.;b5......3.$
0050: 00 1d 00 20 7e c4 d5 73 e2 eb 14 d0 d3 a9 e9 39 ... ~..s.......9
0060: 04 ac 6f ca 8e 24 ed 9c 39 0e 2a 53 3f 55 52 ec ..o..$..9.*S?UR.
0070: 50 03 e9 40 00 2b 00 02 03 04                   P..@.+....
11:11:32.220605 == Info: TLSv1.2 (IN), TLS header, Finished (20):
11:11:32.220621 <= Recv SSL data, 5 bytes (0x5)
0000: 14 03 03 00 01                                  .....
11:11:32.220636 == Info: TLSv1.2 (IN), TLS header, Supplemental data (23):
11:11:32.220643 <= Recv SSL data, 5 bytes (0x5)
0000: 17 03 03 11 58                                  ....X
11:11:32.220678 <= Recv SSL data, 1 bytes (0x1)
0000: 16                                              .
11:11:32.220693 == Info: TLSv1.3 (IN), TLS handshake, Encrypted Extensions (8):
11:11:32.220700 <= Recv SSL data, 15 bytes (0xf)
0000: 08 00 00 0b 00 09 00 10 00 05 00 03 02 68 32    .............h2
11:11:32.220727 == Info: TLSv1.3 (IN), TLS handshake, Certificate (11):
11:11:32.220736 <= Recv SSL data, 4092 bytes (0xffc)
0000: 0b 00 0f f8 00 00 0f f4 00 0a e0 30 82 0a dc 30 ...........0...0
0010: 82 09 c4 a0 03 02 01 02 02 12 04 ad 60 c3 b3 54 ............`..T
0020: 2b 67 90 0c 05 c1 b9 0b f0 a2 d7 70 30 0d 06 09 +g.........p0...
0030: 2a 86 48 86 f7 0d 01 01 0b 05 00 30 33 31 0b 30 *.H........031.0
0040: 09 06 03 55 04 06 13 02 55 53 31 16 30 14 06 03 ...U....US1.0...
0050: 55 04 0a 13 0d 4c 65 74 27 73 20 45 6e 63 72 79 U....Let's Encry
0060: 70 74 31 0c 30 0a 06 03 55 04 03 13 03 52 31 31 pt1.0...U....R11
0070: 30 1e 17 0d 32 34 30 39 32 34 32 32 35 34 34 31 0...240924225441
0080: 5a 17 0d 32 34 31 32 32 33 32 32 35 34 34 30 5a Z..241223225440Z
0090: 30 15 31 13 30 11 06 03 55 04 03 13 0a 65 6c 61 0.1.0...U....ela
00a0: 73 74 69 63 2e 63 6f 30 82 01 22 30 0d 06 09 2a stic.co0.."0...*
00b0: 86 48 86 f7 0d 01 01 01 05 00 03 82 01 0f 00 30 .H.............0
00c0: 82 01 0a 02 82 01 01 00 da d3 5a a4 ac 7d d5 b5 ..........Z..}..
00d0: 7f 93 55 bc fb da 08 5b 97 52 bc ba ce 78 60 11 .U....[.R...x`.
00e0: 8f 76 74 11 e2 f8 56 3c 9a 69 1d 3e 5b c7 06 41 .vt...V<.i.>[..A
00f0: 0f df 7d 43 1f fb 72 c9 c0 3b 4d 07 c4 98 3c 2e ..}C..r..;M...<.
0100: 70 d4 80 4e 15 d5 57 c0 7b 08 b3 15 6e f1 c4 18 p..N..W.{...n...
0110: d4 f1 e5 f3 21 fd 86 b1 62 d9 c9 e3 0b a6 fb 3a ....!...b......:
0120: 8e 84 39 40 c5 60 ac 27 0e fc 6e ae 8e ad e5 5a ..9@.`.'..n....Z
0130: b8 53 2a 6b 2d fd 8a 7b 5f 52 67 a3 2d 11 a0 70 .S*k-..{_Rg.-..p
0140: cc fe a2 34 ab c8 1e fd d1 c4 50 28 c9 e6 9a 4b ...4......P(...K
0150: 5d 7d 86 da 3b a4 13 0d 14 f3 60 7a dd db ba f1 ]}..;.....`z....
0160: 56 1d ab 6d 0c a9 94 b3 61 ca 43 6d 90 8e 0d dc V..m....a.Cm....
0170: 39 37 18 e3 46 28 5a a2 21 07 65 0a 79 60 14 31 97..F(Z.!.e.y`.1
0180: 9f b6 b4 9a 17 cd b9 bc 0f a2 69 e4 3d fb ad 71 ..........i.=..q
0190: 4b ba c2 27 df 3e 2a 86 ef 09 ca b7 4f 62 e5 cb K..'.>*.....Ob..
01a0: 64 27 2b 16 fe c1 0f 2f d2 93 5d 03 24 cc 79 64 d'+..../..].$.yd
01b0: 51 1b e4 8d 60 e7 8c a0 de c7 2c a9 30 1a d3 d0 Q...`.....,.0...
01c0: 2a a7 dd 9f eb e0 54 a5 02 03 01 00 01 a3 82 08 *.....T.........
01d0: 06 30 82 08 02 30 0e 06 03 55 1d 0f 01 01 ff 04 .0...0...U......
01e0: 04 03 02 05 a0 30 1d 06 03 55 1d 25 04 16 30 14 .....0...U.%..0.
01f0: 06 08 2b 06 01 05 05 07 03 01 06 08 2b 06 01 05 ..+.........+...
0200: 05 07 03 02 30 0c 06 03 55 1d 13 01 01 ff 04 02 ....0...U.......
0210: 30 00 30 1d 06 03 55 1d 0e 04 16 04 14 c9 3a ff 0.0...U.......:.
0220: e3 56 2a 45 04 68 fd 3d 04 77 06 23 bb 82 5f 35 .V*E.h.=.w.#.._5
0230: 39 30 1f 06 03 55 1d 23 04 18 30 16 80 14 c5 cf 90...U.#..0.....
0240: 46 a4 ea f4 c3 c0 7a 6c 95 c4 2d b0 5e 92 2f 26 F.....zl..-.^./&
0250: e3 b9 30 57 06 08 2b 06 01 05 05 07 01 01 04 4b ..0W..+........K
0260: 30 49 30 22 06 08 2b 06 01 05 05 07 30 01 86 16 0I0"..+.....0...
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0280: 63 72 2e 6f 72 67 30 23 06 08 2b 06 01 05 05 07 cr.org0#..+.....
0290: 30 02 86 17 68 74 74 70 3a 2f 2f 72 31 31 2e 69 0...http://r11.i
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09e0: 0d 01 01 0b 05 00 03 82 01 01 00 b2 d7 3d 86 20 .............=.
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0b10: 30 0d 06 09 2a 86 48 86 f7 0d 01 01 0b 05 00 30 0...*.H........0
0b20: 4f 31 0b 30 09 06 03 55 04 06 13 02 55 53 31 29 O1.0...U....US1)
0b30: 30 27 06 03 55 04 0a 13 20 49 6e 74 65 72 6e 65 0'..U... Interne
0b40: 74 20 53 65 63 75 72 69 74 79 20 52 65 73 65 61 t Security Resea
0b50: 72 63 68 20 47 72 6f 75 70 31 15 30 13 06 03 55 rch Group1.0...U
0b60: 04 03 13 0c 49 53 52 47 20 52 6f 6f 74 20 58 31 ....ISRG Root X1
0b70: 30 1e 17 0d 32 34 30 33 31 33 30 30 30 30 30 30 0...240313000000
0b80: 5a 17 0d 32 37 30 33 31 32 32 33 35 39 35 39 5a Z..270312235959Z
0b90: 30 33 31 0b 30 09 06 03 55 04 06 13 02 55 53 31 031.0...U....US1
0ba0: 16 30 14 06 03 55 04 0a 13 0d 4c 65 74 27 73 20 .0...U....Let's
0bb0: 45 6e 63 72 79 70 74 31 0c 30 0a 06 03 55 04 03 Encrypt1.0...U..
0bc0: 13 03 52 31 31 30 82 01 22 30 0d 06 09 2a 86 48 ..R110.."0...*.H
0bd0: 86 f7 0d 01 01 01 05 00 03 82 01 0f 00 30 82 01 .............0..
0be0: 0a 02 82 01 01 00 ba 87 bc 5c 1b 00 39 cb ca 0a .........\..9...
0bf0: cd d4 67 10 f9 01 3c a5 4e a5 61 cb 26 ca 52 fb ..g...<.N.a.&.R.
0c00: 15 01 b7 b9 28 f5 28 1e ed 27 b3 24 18 39 67 09 ....(.(..'.$.9g.
0c10: 0c 08 ec e0 3a b0 3b 77 0e bd f3 e5 39 54 41 0c ....:.;w....9TA.
0c20: 4e ae 41 d6 99 74 de 51 db ef 7b ff 58 bd a8 b7 N.A..t.Q..{.X...
0c30: 13 f6 de 31 d5 f2 72 c9 72 6a 0b 83 74 95 9c 46 ...1..r.rj..t..F
0c40: 00 64 14 99 f3 b1 d9 22 d9 cd a8 92 aa 1c 26 7a .d....."......&z
0c50: 3f fe ef 58 05 7b 08 95 81 db 71 0f 8e fb e3 31 ?..X.{....q....1
0c60: 09 bb 09 be 50 4d 5f 8f 91 76 3d 5a 9d 9e 83 f2 ....PM_..v=Z....
0c70: e9 c4 66 b3 e1 06 66 43 48 18 80 65 a0 37 18 9a ..f...fCH..e.7..
0c80: 9b 84 32 97 b1 b2 bd c4 f8 15 00 9d 27 88 fb e2 ..2.........'...
0c90: 63 17 96 6c 9b 27 67 4b c4 db 28 5e 69 c2 79 f0 c..l.'gK..(^i.y.
0ca0: 49 5c e0 24 50 e1 c4 bc a1 05 ac 7b 40 6d 00 b4 I\.$P......{@m..
0cb0: c2 41 3f a7 58 b8 2f c5 5c 9b a5 bb 09 9e f1 fe .A?.X./.\.......
0cc0: eb b0 85 39 fd a8 0a ef 45 c4 78 eb 65 2a c2 cf ...9....E.x.e*..
0cd0: 5f 3c de e3 5c 4d 1b f7 0b 27 2b aa 0b 42 77 53 _<..\M...'+..BwS
0ce0: 4f 79 6a 1d 87 d9 02 03 01 00 01 a3 81 f8 30 81 Oyj...........0.
0cf0: f5 30 0e 06 03 55 1d 0f 01 01 ff 04 04 03 02 01 .0...U..........
0d00: 86 30 1d 06 03 55 1d 25 04 16 30 14 06 08 2b 06 .0...U.%..0...+.
0d10: 01 05 05 07 03 02 06 08 2b 06 01 05 05 07 03 01 ........+.......
0d20: 30 12 06 03 55 1d 13 01 01 ff 04 08 30 06 01 01 0...U.......0...
0d30: ff 02 01 00 30 1d 06 03 55 1d 0e 04 16 04 14 c5 ....0...U.......
0d40: cf 46 a4 ea f4 c3 c0 7a 6c 95 c4 2d b0 5e 92 2f .F.....zl..-.^./
0d50: 26 e3 b9 30 1f 06 03 55 1d 23 04 18 30 16 80 14 &..0...U.#..0...
0d60: 79 b4 59 e6 7b b6 e5 e4 01 73 80 08 88 c8 1a 58 y.Y.{....s.....X
0d70: f6 e9 9b 6e 30 32 06 08 2b 06 01 05 05 07 01 01 ...n02..+.......
0d80: 04 26 30 24 30 22 06 08 2b 06 01 05 05 07 30 02 .&0$0"..+.....0.
0d90: 86 16 68 74 74 70 3a 2f 2f 78 31 2e 69 2e 6c 65 ..http://x1.i.le
0da0: 6e 63 72 2e 6f 72 67 2f 30 13 06 03 55 1d 20 04 ncr.org/0...U. .
0db0: 0c 30 0a 30 08 06 06 67 81 0c 01 02 01 30 27 06 .0.0...g.....0'.
0dc0: 03 55 1d 1f 04 20 30 1e 30 1c a0 1a a0 18 86 16 .U... 0.0.......
0dd0: 68 74 74 70 3a 2f 2f 78 31 2e 63 2e 6c 65 6e 63 http://x1.c.lenc
0de0: 72 2e 6f 72 67 2f 30 0d 06 09 2a 86 48 86 f7 0d r.org/0...*.H...
0df0: 01 01 0b 05 00 03 82 02 01 00 4e e2 89 5d 0a 03 ..........N..]..
0e00: 1c 90 38 d0 f5 1f f9 71 5c f8 c3 8f b2 37 88 7a ..8....q\....7.z
0e10: 6f b0 25 1f ed be b7 d8 86 06 8e e9 09 84 cd 72 o.%............r
0e20: bf 81 f3 fc ca cf 53 48 ed bd f6 69 42 d4 a5 11 ......SH...iB...
0e30: 3e 35 c8 13 b2 92 1d 05 5f ea 2e d4 d8 f8 49 c3 >5......_.....I.
0e40: ad f5 99 96 9c ef 26 d8 e1 b4 24 0b 48 20 4d fc ......&...$.H M.
0e50: d3 54 b4 a9 c6 21 c8 e1 36 1b ff 77 64 29 17 b9 .T...!..6..wd)..
0e60: f0 4b ef 5d ea cd 79 d0 bf 90 bf be 23 b2 90 da .K.]..y.....#...
0e70: 4a a9 48 31 74 a9 44 0b e1 e2 f6 2d 83 71 a4 75 J.H1t.D....-.q.u
0e80: 7b d2 94 c1 05 19 46 1c b9 8f f3 c4 74 48 25 2a {.....F.....tH%*
0e90: 0d e5 f5 db 43 e2 db 93 9b b9 19 b4 1f 2f df 6a ....C......../.j
0ea0: 0e 8f 31 d3 63 0f bb 29 dc dd 66 2c 3f b0 1b 67 ..1.c..)..f,?..g
0eb0: 51 f8 41 3c e4 4d b9 ac b8 a4 9c 66 63 f5 ab 85 Q.A<.M.....fc...
0ec0: 23 1d cc 53 b6 ab 71 ae dc c5 01 71 da 36 ee 0a #..S..q....q.6..
0ed0: 18 2a 32 fd 09 31 7c 8f f6 73 e7 9c 9c b5 4a 15 .*2..1|..s....J.
0ee0: 6a 77 82 5a cf da 8d 45 fe 1f 2a 64 05 30 3e 73 jw.Z...E..*d.0>s
0ef0: c2 c6 0c b9 d6 3b 63 4a ab 46 03 fe 99 c0 46 40 .....;cJ.F....F@
0f00: 27 60 63 df 50 3a 07 47 d8 15 4a 9f ea 47 1f 99 '`c.P:.G..J..G..
0f10: 5a 08 62 0c b6 6c 33 08 4d d7 38 ed 48 2d 2e 05 Z.b..l3.M.8.H-..
0f20: 68 ae 80 5d ef 4c dc d8 20 41 5f 68 f1 bb 5a cd h..].L.. A_h..Z.
0f30: e3 0e b0 0c 31 87 9b 43 de 49 43 e1 c8 04 3f d1 ....1..C.IC...?.
0f40: 3c 1b 87 45 30 69 a8 a9 72 0e 79 12 1c 31 d8 3e <..E0i..r.y..1.>
0f50: 23 57 dd a7 4f a0 f0 1c 81 d1 77 1f 6f d6 d2 b9 #W..O.....w.o...
0f60: a8 b3 03 16 81 39 4b 9f 55 ae d2 6a e4 b3 bf ea .....9K.U..j....
0f70: a5 d5 9f 4b a3 c9 d6 3b 72 f3 4a f6 54 ab 0c fc ...K...;r.J.T...
0f80: 38 f7 60 80 df 6e 35 ca 75 a1 54 e4 2f bc 6e 17 8.`..n5.u.T./.n.
0f90: c9 1a a5 37 b5 a2 9a ba ec f4 c0 75 46 4f 77 a8 ...7.......uFOw.
0fa0: e8 59 56 91 66 2d 6e de 29 81 d6 a6 97 05 5e 64 .YV.f-n.).....^d
0fb0: 45 be 2c ce ea 64 42 44 b0 c3 4f ad f0 b4 dc 03 E.,..dBD..O.....
0fc0: ca 99 9b 09 82 95 82 0d 63 8a 66 f9 19 72 f8 d5 ........c.f..r..
0fd0: b9 89 10 e2 89 98 09 35 f9 a2 1c be 92 73 23 74 .......5.....s#t
0fe0: e9 9d 1f d7 3b 4a 9a 84 58 10 c2 f3 a7 e2 35 ec ....;J..X.....5.
0ff0: 7e 3b 45 ce 30 46 52 6b c0 c0 00 00             ~;E.0FRk....
11:11:32.225062 == Info: TLSv1.3 (IN), TLS handshake, CERT verify (15):
11:11:32.225097 <= Recv SSL data, 264 bytes (0x108)
0000: 0f 00 01 04 08 04 01 00 50 13 04 fe f8 d8 21 7b ........P.....!{
0010: 8e cc c7 56 12 2d bf 64 87 63 62 4d bc 02 13 34 ...V.-.d.cbM...4
0020: 9b e6 55 c0 ae 1a d5 f3 82 13 f6 da 7f c5 22 de ..U..........".
0030: bb 0c 4c be 36 27 c1 9b 5f 2b d6 bd b9 fb 5f 6e ..L.6'.._+...._n
0040: b7 5e e2 41 f1 f4 b2 88 f4 62 38 5e 25 6e 65 a8 .^.A.....b8^%ne.
0050: 0b f2 fd c0 84 8d 3f eb 48 08 90 a7 6f 8f af bf ......?.H...o...
0060: 6f 7f f4 e8 b2 27 91 51 f8 c9 93 51 d9 4e 05 a4 o...'.Q...Q.N..
0070: 3b b7 dd 6b 10 24 41 19 9f 25 80 2c 2d 17 68 2c ;..k.$A..%.,-.h,
0080: 3a e3 66 5e e2 95 d7 21 52 f4 ff 44 0a 7c 6e b8 :.f^...!R..D.|n.
0090: 80 58 e2 0d 26 dc e0 d2 a2 71 d0 12 de d6 8b 1e .X..&....q......
00a0: 65 73 e6 79 a7 ee 77 a2 e0 42 22 17 c3 d4 1c 41 es.y..w..B"....A
00b0: 53 ed c0 48 57 45 ca 2a 43 53 d9 35 5e 9c 06 ad S..HWE.*CS.5^...
00c0: 40 51 27 86 3b c9 db 59 fd 46 19 5d b7 ca 3b a9 @Q'.;..Y.F.]..;.
00d0: 6d 13 b7 ee bf 45 f1 fd 34 1b a9 49 61 70 9b e9 m....E..4..Iap..
00e0: 13 f9 f4 ae ca 54 b7 f4 36 87 56 e3 3e 82 fd 7f .....T..6.V.>..
00f0: af 5f 71 c1 71 5e 98 bd 8e eb 5c 04 c9 a6 a6 f0 ._q.q^....\.....
0100: 5d 8d ae aa ca 41 74 bc                         ]....At.
11:11:32.225378 == Info: TLSv1.3 (IN), TLS handshake, Finished (20):
11:11:32.225396 <= Recv SSL data, 52 bytes (0x34)
0000: 14 00 00 30 f5 6f a5 95 42 71 6f 8b 9a 13 74 19 ...0.o..Bqo...t.
0010: 80 3e e3 fd 42 d9 8b 4d f0 5a d5 44 93 20 de 58 .>..B..M.Z.D. .X
0020: 96 cc d0 b8 41 d6 d8 e7 4f 52 f2 aa 86 4d 09 29 ....A...OR...M.)
0030: 69 ee 9b ad                                     i...
11:11:32.225518 == Info: TLSv1.2 (OUT), TLS header, Finished (20):
11:11:32.225533 => Send SSL data, 5 bytes (0x5)
0000: 14 03 03 00 01                                  .....
11:11:32.225558 == Info: TLSv1.3 (OUT), TLS change cipher, Change cipher spec (1):
11:11:32.225572 => Send SSL data, 1 bytes (0x1)
0000: 01                                              .
11:11:32.225630 == Info: TLSv1.2 (OUT), TLS header, Supplemental data (23):
11:11:32.225645 => Send SSL data, 5 bytes (0x5)
0000: 17 03 03 00 45                                  ....E
11:11:32.225665 => Send SSL data, 1 bytes (0x1)
0000: 16                                              .
11:11:32.225683 == Info: TLSv1.3 (OUT), TLS handshake, Finished (20):
11:11:32.225697 => Send SSL data, 52 bytes (0x34)
0000: 14 00 00 30 4f 1f 47 06 bd 3a a3 ea 15 24 d1 7f ...0O.G..:...$.
0010: 35 c0 4b 5f e5 83 37 a3 24 3e 16 62 45 5c 62 c3 5.K_..7.$>.bE\b.
0020: 87 e2 f1 59 28 8f ca 7d 14 11 18 2e c8 c3 66 14 ...Y(..}......f.
0030: c5 b1 5f 66                                     .._f
11:11:32.225830 == Info: SSL connection using TLSv1.3 / TLS_AES_256_GCM_SHA384
11:11:32.225848 == Info: ALPN, server accepted to use h2
11:11:32.225869 == Info: Server certificate:
11:11:32.225888 == Info:  subject: CN=elastic.co
11:11:32.225905 == Info:  start date: Sep 24 22:54:41 2024 GMT
11:11:32.225921 == Info:  expire date: Dec 23 22:54:40 2024 GMT
11:11:32.225977 == Info:  subjectAltName: host "artifacts.elastic.co" matched cert's "artifacts.elastic.co"
11:11:32.226005 == Info:  issuer: C=US; O=Let's Encrypt; CN=R11
11:11:32.226022 == Info:  SSL certificate verify ok.
11:11:32.226111 == Info: Using HTTP2, server supports multiplexing
11:11:32.226135 == Info: Connection state changed (HTTP/2 confirmed)
11:11:32.226155 == Info: Copying HTTP/2 data in stream buffer to connection buffer after upgrade: len=0
11:11:32.226199 == Info: TLSv1.2 (OUT), TLS header, Supplemental data (23):
11:11:32.226217 => Send SSL data, 5 bytes (0x5)
0000: 17 03 03 00 29                                  ....)
11:11:32.226246 => Send SSL data, 1 bytes (0x1)
0000: 17                                              .
11:11:32.226302 == Info: TLSv1.2 (OUT), TLS header, Supplemental data (23):
11:11:32.226321 => Send SSL data, 5 bytes (0x5)
0000: 17 03 03 00 2c                                  ....,
11:11:32.226343 => Send SSL data, 1 bytes (0x1)
0000: 17                                              .
11:11:32.226384 == Info: TLSv1.2 (OUT), TLS header, Supplemental data (23):
11:11:32.226402 => Send SSL data, 5 bytes (0x5)
0000: 17 03 03 00 1e                                  .....
11:11:32.226430 => Send SSL data, 1 bytes (0x1)
0000: 17                                              .
11:11:32.226488 == Info: Using Stream ID: 1 (easy handle 0x558d7782beb0)
11:11:32.226523 == Info: TLSv1.2 (OUT), TLS header, Supplemental data (23):
11:11:32.226542 => Send SSL data, 5 bytes (0x5)
0000: 17 03 03 00 4d                                  ....M
11:11:32.226569 => Send SSL data, 1 bytes (0x1)
0000: 17                                              .
11:11:32.226609 => Send header, 103 bytes (0x67)
0000: 47 45 54 20 2f 47 50 47 2d 4b 45 59 2d 65 6c 61 GET /GPG-KEY-ela
0010: 73 74 69 63 73 65 61 72 63 68 20 48 54 54 50 2f sticsearch HTTP/
0020: 32 0d 0a 48 6f 73 74 3a 20 61 72 74 69 66 61 63 2..Host: artifac
0030: 74 73 2e 65 6c 61 73 74 69 63 2e 63 6f 0d 0a 75 ts.elastic.co..u
0040: 73 65 72 2d 61 67 65 6e 74 3a 20 63 75 72 6c 2f ser-agent: curl/
0050: 37 2e 38 31 2e 30 0d 0a 61 63 63 65 70 74 3a 20 7.81.0..accept:
0060: 2a 2f 2a 0d 0a 0d 0a                            */*....
11:11:32.231376 == Info: TLSv1.2 (IN), TLS header, Supplemental data (23):
11:11:32.231425 <= Recv SSL data, 5 bytes (0x5)
0000: 17 03 03 02 49                                  ....I
11:11:32.231470 <= Recv SSL data, 1 bytes (0x1)
0000: 16                                              .
11:11:32.231596 == Info: TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
11:11:32.231616 <= Recv SSL data, 284 bytes (0x11c)
0000: 04 00 01 18 00 02 a2 ff 12 40 fc 72 01 00 01 06 .........@.r....
0010: 02 e9 2b 97 16 f5 a7 12 9e a4 29 fd 11 08 42 4c ..+.......)...BL
0020: 6a 7a ce 39 41 3e fc 79 d6 58 27 d9 b4 2e 4d f9 jz.9A>.y.X'...M.
0030: 00 e5 45 fc d7 2d 1f 8a b6 c0 2b 45 f2 62 d0 12 ..E..-....+E.b..
0040: c0 85 87 99 55 2f 5c 21 0b 1d aa f5 4b 73 29 65 ....U/\!....Ks)e
0050: 2a 60 f2 53 d7 24 84 ce e1 e4 9a d4 6e 5e 4d 03 *`.S.$......n^M.
0060: 45 e7 41 97 a5 8f 81 80 f4 6f 6f da 8a cb ae ef E.A......oo.....
0070: ab 69 6c ff a3 7a 98 01 fd ad d0 51 0f 6f 29 5c .il..z.....Q.o)\
0080: 10 37 3f 6d 6c e9 26 1a 87 a4 89 fe 6a eb 89 0b .7?ml.&.....j...
0090: c0 e3 b4 d6 0c e9 f2 b6 2e f0 98 7d bf fa cf ee ...........}....
00a0: 4c 48 7b 9e 09 11 32 06 c2 b1 20 99 a5 d5 64 e0 LH{...2... ...d.
00b0: 1c 68 59 c1 16 3d 6b 47 da 3c f9 0f 94 65 15 b1 .hY..=kG.<...e..
00c0: 99 af a9 4f 61 9b 1a 1b b0 c1 97 e9 35 72 0f e7 ...Oa.......5r..
00d0: 24 4f ad fe 33 88 f3 b8 23 b7 01 b0 f9 96 02 48 $O..3...#......H
00e0: a4 d8 f3 4d 86 cd 6a ec cf 3c 71 a3 0f 96 8b 32 ...M..j..<q....2
00f0: 9e d6 fe 03 ce 41 e7 03 66 de 87 f0 68 b7 6a 96 .....A..f...h.j.
0100: d6 b1 c9 81 3e 75 fe ac a5 17 ab 46 52 41 b3 d7 ....>u.....FRA..
0110: 00 a9 eb 97 5b b5 00 04 aa aa 00 00             ....[.......
11:11:32.232080 == Info: TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
11:11:32.232105 <= Recv SSL data, 284 bytes (0x11c)
0000: 04 00 01 18 00 02 a2 ff 45 83 49 b4 01 01 01 06 ........E.I.....
0010: 02 e9 2b 97 16 f5 a7 12 9e a4 29 fd 11 08 42 4c ..+.......)...BL
0020: 50 74 58 82 be da 25 ce 18 2b c6 91 c7 59 9f f6 PtX...%..+...Y..
0030: 64 3f 81 1d 9e db 91 c8 59 e1 19 89 5e 3d 1f 3f d?......Y...^=.?
0040: 03 cb cb d5 86 0b a5 af c8 9e c4 e9 59 19 26 58 ............Y.&X
0050: 6a b1 a4 05 0b bf fa 5b 00 fd 7b 28 e5 bc c7 62 j......[..{(...b
0060: 8c 76 8a b8 62 0f de 49 7f 99 31 8f a8 71 44 b0 .v..b..I.1..qD.
0070: 62 f6 73 db cf 69 32 54 c3 86 d9 1a 07 9a 0f 02 b.s..i2T........
0080: 0d 51 5c 64 d9 81 ad 6d 4f b7 4c 75 7c 55 b6 4f .Q\d...mO.Lu|U.O
0090: 5c f8 72 4d 4b 3c 51 11 92 a9 16 96 04 58 14 30 \.rMK<Q......X.0
00a0: ce c2 a1 54 59 f4 13 89 3c 72 74 0c db eb 9f 88 ...TY...<rt.....
00b0: 05 fa c5 43 e6 84 e5 a9 fd 08 ce f8 96 f6 18 f2 ...C............
00c0: 61 9d 88 c9 2d a1 ca d6 dc cb 20 7f 88 6f 45 f8 a...-..... .oE.
00d0: e3 fb ca 49 b3 ba 6e d2 08 1a d9 0b 23 9e 08 d2 ...I..n.....#...
00e0: 41 59 36 dc 90 62 54 1c 2d 71 8a ce 82 43 74 b8 AY6..bT.-q...Ct.
00f0: 91 dd 5b 17 81 88 ec 88 a0 78 72 ae ee dc 3d 99 ..[......xr...=.
0100: 29 71 45 8e 18 50 9a b6 4c 17 1d 46 52 41 d5 42 )qE..P..L..FRA.B
0110: 41 74 0e a4 d4 2e 00 04 aa aa 00 00             At..........
11:11:32.232365 == Info: old SSL session ID is stale, removing
11:11:32.232396 == Info: TLSv1.2 (IN), TLS header, Supplemental data (23):
11:11:32.232413 <= Recv SSL data, 5 bytes (0x5)
0000: 17 03 03 00 39                                  ....9
11:11:32.232449 <= Recv SSL data, 1 bytes (0x1)
0000: 17                                              .
11:11:32.232494 == Info: TLSv1.2 (OUT), TLS header, Supplemental data (23):
11:11:32.232511 => Send SSL data, 5 bytes (0x5)
0000: 17 03 03 00 1a                                  .....
11:11:32.232537 => Send SSL data, 1 bytes (0x1)
0000: 17                                              .
11:11:32.232619 == Info: TLSv1.2 (IN), TLS header, Supplemental data (23):
11:11:32.232633 <= Recv SSL data, 5 bytes (0x5)
0000: 17 03 03 00 1a                                  .....
11:11:32.232655 <= Recv SSL data, 1 bytes (0x1)
0000: 17                                              .
11:11:32.332853 == Info: TLSv1.2 (IN), TLS header, Supplemental data (23):
11:11:32.332942 <= Recv SSL data, 5 bytes (0x5)
0000: 17 03 03 00 7a                                  ....z
11:11:32.333034 <= Recv SSL data, 1 bytes (0x1)
0000: 17                                              .
11:11:32.333176 <= Recv header, 13 bytes (0xd)
0000: 48 54 54 50 2f 32 20 34 30 33 20 0d 0a          HTTP/2 403 ..
11:11:32.333271 <= Recv header, 40 bytes (0x28)
0000: 63 6f 6e 74 65 6e 74 2d 74 79 70 65 3a 20 74 65 content-type: te
0010: 78 74 2f 68 74 6d 6c 3b 20 63 68 61 72 73 65 74 xt/html; charset
0020: 3d 55 54 46 2d 38 0d 0a                         =UTF-8..
11:11:32.333417 <= Recv header, 30 bytes (0x1e)
0000: 72 65 66 65 72 72 65 72 2d 70 6f 6c 69 63 79 3a referrer-policy:
0010: 20 6e 6f 2d 72 65 66 65 72 72 65 72 0d 0a        no-referrer..
11:11:32.333529 <= Recv header, 21 bytes (0x15)
0000: 63 6f 6e 74 65 6e 74 2d 6c 65 6e 67 74 68 3a 20 content-length:
0010: 33 31 36 0d 0a                                  316..
11:11:32.333629 <= Recv header, 57 bytes (0x39)
0000: 61 6c 74 2d 73 76 63 3a 20 68 33 3d 22 3a 34 34 alt-svc: h3=":44
0010: 33 22 3b 20 6d 61 3d 32 35 39 32 30 30 30 2c 68 3"; ma=2592000,h
0020: 33 2d 32 39 3d 22 3a 34 34 33 22 3b 20 6d 61 3d 3-29=":443"; ma=
0030: 32 35 39 32 30 30 30 0d 0a                      2592000..
11:11:32.333804 <= Recv header, 2 bytes (0x2)
0000: 0d 0a                                           ..
11:11:32.333883 == Info: TLSv1.2 (IN), TLS header, Supplemental data (23):
11:11:32.333922 <= Recv SSL data, 5 bytes (0x5)
0000: 17 03 03 01 56                                  ....V
11:11:32.334003 <= Recv SSL data, 1 bytes (0x1)
0000: 17                                              .
11:11:32.334076 <= Recv data, 316 bytes (0x13c)
0000: 0a 3c 68 74 6d 6c 3e 3c 68 65 61 64 3e 0a 3c 6d .<html><head>.<m
0010: 65 74 61 20 68 74 74 70 2d 65 71 75 69 76 3d 22 eta http-equiv="
0020: 63 6f 6e 74 65 6e 74 2d 74 79 70 65 22 20 63 6f content-type" co
0030: 6e 74 65 6e 74 3d 22 74 65 78 74 2f 68 74 6d 6c ntent="text/html
0040: 3b 63 68 61 72 73 65 74 3d 75 74 66 2d 38 22 3e ;charset=utf-8">
0050: 0a 3c 74 69 74 6c 65 3e 34 30 33 20 46 6f 72 62 .<title>403 Forb
0060: 69 64 64 65 6e 3c 2f 74 69 74 6c 65 3e 0a 3c 2f idden</title>.</
0070: 68 65 61 64 3e 0a 3c 62 6f 64 79 20 74 65 78 74 head>.<body text
0080: 3d 23 30 30 30 30 30 30 20 62 67 63 6f 6c 6f 72 =#000000 bgcolor
0090: 3d 23 66 66 66 66 66 66 3e 0a 3c 68 31 3e 45 72 =#ffffff>.<h1>Er
00a0: 72 6f 72 3a 20 46 6f 72 62 69 64 64 65 6e 3c 2f ror: Forbidden</
00b0: 68 31 3e 0a 3c 68 32 3e 59 6f 75 72 20 63 6c 69 h1>.<h2>Your cli
00c0: 65 6e 74 20 64 6f 65 73 20 6e 6f 74 20 68 61 76 ent does not hav
00d0: 65 20 70 65 72 6d 69 73 73 69 6f 6e 20 74 6f 20 e permission to
00e0: 67 65 74 20 55 52 4c 20 3c 63 6f 64 65 3e 2f 47 get URL <code>/G
00f0: 50 47 2d 4b 45 59 2d 65 6c 61 73 74 69 63 73 65 PG-KEY-elasticse
0100: 61 72 63 68 3c 2f 63 6f 64 65 3e 20 66 72 6f 6d arch</code> from
0110: 20 74 68 69 73 20 73 65 72 76 65 72 2e 3c 2f 68  this server.</h
0120: 32 3e 0a 3c 68 32 3e 3c 2f 68 32 3e 0a 3c 2f 62 2>.<h2></h2>.</b
0130: 6f 64 79 3e 3c 2f 68 74 6d 6c 3e 0a             ody></html>.

<html><head>
<meta http-equiv="content-type" content="text/html;charset=utf-8">
<title>403 Forbidden</title>
</head>
<body text=#000000 bgcolor=#ffffff>
<h1>Error: Forbidden</h1>
<h2>Your client does not have permission to get URL <code>/GPG-KEY-elasticsearch</code> from this server.</h2>
<h2></h2>
</body></html>
11:11:32.334988 == Info: TLSv1.2 (IN), TLS header, Supplemental data (23):
11:11:32.335034 <= Recv SSL data, 5 bytes (0x5)
0000: 17 03 03 00 22                                  ...."
11:11:32.335174 <= Recv SSL data, 1 bytes (0x1)
0000: 17                                              .
11:11:32.335255 == Info: TLSv1.2 (OUT), TLS header, Supplemental data (23):
11:11:32.335298 => Send SSL data, 5 bytes (0x5)
0000: 17 03 03 00 22                                  ...."
11:11:32.335362 => Send SSL data, 1 bytes (0x1)
0000: 17                                              .
11:11:32.335481 == Info: Connection #0 to host artifacts.elastic.co left intact

Hi @_ahoi,

Welcome back! Since you last posted we've had a few people raise that their IP under AS24940 is being blocked somehow. I've confirmed that there is no block on our side. We have explicitly allowed this ASN.

One user confirmed that they saw similar behaviour with non-Elastic URLs recently as well as Elastic specific assets. Can you follow up with Hetzner help and see if they can resolve your issue?

Hope that helps!

Can you please unblock:

49.13.156.236

Hetzner

Thanks! :slight_smile:

Hi @Nikos_Levogiannis,

Welcome! Thanks for raising your issue.

The above IP is part of AS24940 , so you're having the same issue as @_ahoi . As stated previously we have explicitly allowed this ASN.

Can you also follow up with Hetzner help and see if they can resolve your issue?

Hope that helps!

Hi!

I am experiencing a similar issue - also Hetzner.

Did you manage to resolve this?

Hetzner can not...