Is there a trick to getting licensing?
Our company has a team dedicated to working with vendors, and they can't get a response over the last 3 months!
We would really like to use some (a lot actually) of the licensed-only features.
Thanks.
Hi @alangano,
Thanks for sharing your issue. It would be great to get some more information from you. Is this for an on-prem install or Elastic Cloud? Can you share how your vendor has reached out? Did they use the dedicated sales form?
They have been using this email, apparently: info@elastic.co
I will forward your sale form url to them.
FYI: this is for on-prem
They state that they submitted a request on your sales form this morning.
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Ok, I'll check into the info@elastic.co email to see if that's still monitored. But the sales form should get you a response.
Let us know if you don't hear back from sales.
If you can DM me the email address you are using for this request I will chase it up as well.
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