Reporting / watcher - Request Timeout after 30000ms

Elastic Stack Kibana
1

Hi All,

I recently upgraded from ELK 6.2.4 to 6.5.3 and my watchers are getting a timeout error. We have platinum license install on this cluster.

The error I am getting in this one:

{
	"type": "error",
	"@timestamp": "2018-12-18T14:22:04Z",
	"tags": [],
	"pid": 981,
	"level": "error",
	"error": {
		"message": "Request Timeout after 30000ms",
		"name": "Error",
		"stack": "Error: Request Timeout after 30000ms\n    at /usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:355:15\n    at Timeout.<anonymous> (/usr/share/kibana/node_modules/elasticsearch/src/lib/transport.js:384:7)\n    at ontimeout (timers.js:498:11)\n    at tryOnTimeout (timers.js:323:5)\n    at Timer.listOnTimeout (timers.js:290:5)"
	},
	"url": {
		"protocol": null,
		"slashes": null,
		"auth": null,
		"host": null,
		"port": null,
		"hostname": null,
		"hash": null,
		"search": "",
		"query": {},
		"pathname": "/api/watcher/watch/execute",
		"path": "/api/watcher/watch/execute",
		"href": "/api/watcher/watch/execute"
	},
	"message": "Request Timeout after 30000ms"
}

My kibana config looks like this.

server.port: 5601
server.host: 10.80.3.135
server.maxPayloadBytes: 1048576
server.name: "logweb2"
elasticsearch.url: http://10.80.3.7:9200
elasticsearch.preserveHost: true
kibana.index: ".kibana"
kibana.defaultAppId: "discover"
# This is not used YET!
elasticsearch.username: elastic
elasticsearch.password: changeme
xpack.monitoring.cluster_alerts.email_notifications.email_address: 'paujanzen@libertyglobal.com'
#
# We do ssl offloading in the SLB. this should NOT be set.
server.ssl.enabled: false
server.ssl.certificate: /etc/kibana/certs/logweb2.crt
server.ssl.key: /etc/kibana/certs/logweb2.key
#
elasticsearch.ssl.certificate: /etc/kibana/certs/logweb2.crt
elasticsearch.ssl.key: /etc/kibana/certs/logweb2.key
elasticsearch.ssl.certificateAuthorities: [ "/etc/kibana/certs/ca.crt" ]
elasticsearch.ssl.verificationMode: certificate
#
#elasticsearch.pingTimeout:
#elasticsearch.requestTimeout:
#elasticsearch.requestHeadersWhitelist: [ authorization ]
#elasticsearch.customHeaders: {}
#elasticsearch.shardTimeout: 0
#elasticsearch.startupTimeout: 5000

#pid.file: /var/run/kibana.pid
logging.dest: /var/log/kibana/kibana.log
#logging.silent: false
#logging.quiet: false
#logging.verbose: false
#ops.interval: 5000

#i18n.defaultLocale: "en"
xpack.reporting.enabled: true
xpack.reporting.encryptionKey: thisIsAfakeKeyNotThatItMatters
xpack.reporting.kibanaServer.hostname: 10.80.3.135
#xpack.reporting.queue.timeout: 60000
xpack.reporting.kibanaServer.protocol: http

I am bit lost on how to continue.. Are there options I need / can set or did I forget something during the upgrade.

Any help would be appreciated..

Paul.

2

HI
I found a similar discuss post- may be it might help you narrow down the issue, if not, plz let us know.

Thanks
Rashmi