Tried working through firstname.lastname@example.org, but they directed me here.
I am running into at least 2 issues at the moment.
- Strigo does not have my e-mail on file from the course provider, so I am unable to create a lab environment. Strigo support said to talk to Elastic. Elastic told me work with Strigo. Elastic did create an instance for me to at least take one class. It appears Elastic did not provide Strigo with my e-mail address.
- Using the Elastic created instance, I was able to start the ECE Fundamentals class. I live in the East Coast of USA and having difficulty connecting to the ECE stood up in EU-Central-1. Connecting takes a few attempts. But when I spin up a deployment, I cannot connect to Kibana due to timeouts. From my end, I have 431 down, 11.3 up and 13ms latency to NY per SpeedTest.
email@example.com did tell me they do not provide technical support and I should post here. Any help would be appreciated.