Watcher EmailAction using Outlook account throws SMTPAddressFailedException

Elastic Stack Elasticsearch
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1

Hello Team ,

I am getting the following exception while configuring a watcher using outlook account. I am using 7.4 version for all components like filebeat, logstash , kibana and elastic and all these components are running as docker-compose services. Please find the exception occurred while trying to send testmail from kibana

{"type": "deprecation", "timestamp": "2020-04-06T05:49:38,149Z", "level": "WARN", "component": "o.e.d.s.a.b.h.DateHistogramAggregationBuilder", "cluster.name": "elasticsearch-cluster", "node.name": "7ccb62607604", "message": "[interval] on [date_histogram] is deprecated, use [fixed_interval] or [calendar_interval] in the future.", "cluster.uuid": "-R2t1aWKR260F35zpjWkYA", "node.id": "vqTGwlbASkuS8H-xWpJ3Iw"  }
{"type": "server", "timestamp": "2020-04-06T05:50:00,310Z", "level": "ERROR", "component": "o.e.x.w.a.e.ExecutableEmailAction", "cluster.name": "elasticsearch-cluster", "node.name": "7ccb62607604", "message": "failed to execute action [_inlined_/email_1]", "cluster.uuid": "-R2t1aWKR260F35zpjWkYA", "node.id": "vqTGwlbASkuS8H-xWpJ3Iw" ,
"stacktrace": ["javax.mail.MessagingException: failed to send email with subject [Watch [Test] has exceeded the threshold] via account [outlook_account]",
"at org.elasticsearch.xpack.watcher.notification.email.EmailService.send(EmailService.java:171) ~[?:?]",
"at org.elasticsearch.xpack.watcher.notification.email.EmailService.send(EmailService.java:163) ~[?:?]",
"at org.elasticsearch.xpack.watcher.actions.email.ExecutableEmailAction.execute(ExecutableEmailAction.java:72) ~[?:?]",
"at org.elasticsearch.xpack.core.watcher.actions.ActionWrapper.execute(ActionWrapper.java:164) [x-pack-core-7.4.0.jar:7.4.0]",
"at org.elasticsearch.xpack.watcher.execution.ExecutionService.executeInner(ExecutionService.java:527) [x-pack-watcher-7.4.0.jar:7.4.0]",
"at org.elasticsearch.xpack.watcher.execution.ExecutionService.execute(ExecutionService.java:320) [x-pack-watcher-7.4.0.jar:7.4.0]",
"at org.elasticsearch.xpack.watcher.transport.actions.execute.TransportExecuteWatchAction$1.doRun(TransportExecuteWatchAction.java:159) [x-pack-watcher-7.4.0.jar:7.4.0]",
"at org.elasticsearch.common.util.concurrent.AbstractRunnable.run(AbstractRunnable.java:37) [elasticsearch-7.4.0.jar:7.4.0]",
"at org.elasticsearch.xpack.watcher.execution.ExecutionService$WatchExecutionTask.run(ExecutionService.java:620) [x-pack-watcher-7.4.0.jar:7.4.0]",
"at org.elasticsearch.common.util.concurrent.ThreadContext$ContextPreservingRunnable.run(ThreadContext.java:703) [elasticsearch-7.4.0.jar:7.4.0]",
"at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?]",
"at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?]",
"at java.lang.Thread.run(Thread.java:830) [?:?]",
"Caused by: javax.mail.SendFailedException: Invalid Addresses",
"at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:2055) ~[?:?]",
"at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1277) ~[?:?]",
"at org.elasticsearch.xpack.watcher.notification.email.Account.send(Account.java:143) ~[?:?]",
"at org.elasticsearch.xpack.watcher.notification.email.EmailService.send(EmailService.java:169) ~[?:?]",
"... 12 more",
"Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.8 <elasticsearch@7ccb62607604>: Sender address rejected: Domain not found",
"",
"at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1908) ~[?:?]",
"at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1277) ~[?:?]",
"at org.elasticsearch.xpack.watcher.notification.email.Account.send(Account.java:143) ~[?:?]",
"at org.elasticsearch.xpack.watcher.notification.email.EmailService.send(EmailService.java:169) ~[?:?]",
"... 12 more"] }

When I tried to send email through telnet using same combination of accounts , its worked for me.
I have used below configuration for elasticsearch.yml

cluster.name: elasticsearch-cluster
network.host: 0.0.0.0
http.host: 0.0.0.0
xpack.notification.email.account:
outlook_account:
profile: outlook
smtp:
auth: false
starttls.enable: false
host: hostname
port: 25
user: email-id

Kindly provide suggestion on this to solve this. Please let me know if i need to provide more info on this to troublrshoot this.

Thanks
Prathibha

2

The exception states that the mail server complains about an invalid sender address. Can you set a proper from address in the watch or in the smtp account setup?

3

Thanks for checking this. I have provided proper sender and receiver address over here while configuring . I tried to send email using telnet with the same set of accounts which worked for me.

4

maybe the output from the Execute Watch API or from the watch history can help to debug this further, as this output contains some more detailed information.

Thanks!

5

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