Es cloud can't out maps. Coordinate Map: Could not retrieve manifest from the tile service: status -1

Coordinate Map: Could not retrieve manifest from the tile service: status -1

the map is loading use local client connect to es map servers or use the server connect to the es map services?
i test it use local client network connect to the es map services ,can give a configure to use server connect to the es map services?
thanks so much.

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i can't open it
"Sorry, you don't have access to that topic!"
@Christian_Dahlqvist

Generally this sort of error is caused by a browser plugin blocking one of our resources.

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I think Mark, this is caused by the fact we closed the #cloud forum

Please see https://www.elastic.co/cloud/as-a-service/support on how to raise a support ticket.

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i find it in cloud support only use email to sed message.
thanks.

There's a link there that says "Open Standard Ticket" which leads to https://support.elastic.co/customers/s/login/

Concerning the topic starter's problem, this is also related: Geo-Coordinates - Behind Corporate Proxy

It seems that the IP address where the map is hosted, is listed by firehol as a threat, often used as input for ip blacklists: https://raw.githubusercontent.com/firehol/blocklist-ipsets/master/firehol_level1.netset

In my case, catalogue.maps.elastic.co translates to 216.239.38.21, one that's present in the blacklist.

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