Kibana - Request Timeout after 3000ms

[gferrette (Gabriel Felipe Ferrette)]

Hello!

Please, we are getting the error below in kibana log a few times during the day.
We had already change the values below on kibana.yml and restarted kibana, but the error persists showing the same value "3000ms", it seems that kibana is ignoring the new parameters.
Is there something that we are missing?

elasticsearch.pingTimeout: 15000
elasticsearch.requestTimeout: 30000
elasticsearch.shardTimeout: 30000
elasticsearch.startupTimeout: 5000

Kibana version: 7.0.1

Error:

kibana: {"type":"log","@timestamp":"2020-07-18T12:18:13Z","tags":["status","plugin:elasticsearch@undefined","error"],"pid":74837,"state":"red","message":"Status changed from green to red - Request Timeout after 3000ms","prevState":"green","prevMsg":"Ready"}

Thanks in advance!

Gabriel.

[markov00 (Marco Vettorello)]

Hi @gferrette
Sorry for the late reply, have you already solved your issue?
if not, can you please post your Kibana/ES version? it's strange that it's not displayed the version name on the log "plugin:elasticsearch@undefined"

[gferrette (Gabriel Felipe Ferrette)]

Hello @markov00

Thanks for replying!

I was searching for a solution and i found this thread https://github.com/elastic/kibana/issues/22275.
They said that this problem is solved on elasticsearch 7.2, and i'm currently using elasticsearch 7.0.1.

I'm planning to upgrade.

We can close this issue.

Thanks again!

Gabriel.